Sales Account Sr. Manager – LATAM

Dairy Farmers of America•Houston, DC

7h•Remote

About The Position

Accountable for the development, growth, and management of complex and high-profile territories/accounts, products/services, and account strategies. This role is intended to lead sales efforts across LATAM and requires the ability to manage international customer relationships, market dynamics, and cross-border commercial priorities. Expected to manage the sales function, including tactical activities, to drive profitability and growth. Continuously improve territory by managing customers (both current and prospects) while expanding/elevating contacts. Develop and apply a deep understanding of the company's products across Cheese, Taste & Flavor; existing customers and potential customer landscape; consumers; the sales cycle; and industry trends. Candidate should be recognized as an expert in one or more areas.

Requirements

Bachelor’s degree in business, sales, marketing, food science, or related field (or equivalent experience)
8+ years of experience in sales, account management, or related role
Demonstrated success in growing accounts, developing new business, and driving profitable growth
Must be able to read, write and speak English and Spanish fluently
Experience managing or supporting sales, customers, or business development in LATAM or international markets required.
Demonstrated ability to work effectively across cultures, countries, time zones, and business practices.
Strong sales acumen and “solutions selling” mindset
Ability to operate independently and manage a territory or region
Excellent communication and relationship-building skills
Strong analytical and organizational skills; ability to manage multiple priorities
Proficiency in Microsoft Office, CRM systems (Salesforce), and data tools (e.g., Power BI)
Ability to adapt in a fast-paced, evolving environment
Ability to meet deadlines

Nice To Haves

Dairy or food industry experience preferred

Responsibilities

Own and manage assigned accounts and territories as a business, driving sales performance, profitability, and growth across all Cheese, Taste and Flavor.
Build and maintain strong customer relationships across functions (R&D, marketing, QA, procurement, etc.)
Develop and execute account plans and territory strategies aligned to customer and organizational goals
Provide exceptional customer care and resolve issues with urgency and transparency
Identify and pursue new business opportunities, markets, and product applications to expand market share
Lead sales strategy and execution for LATAM markets, including customer development, account growth, and new business expansion.
Lead prospecting efforts, sales calls, and commercialization of new opportunities
Deliver innovative, value-added solutions aligned to customer strategies and consumer needs
Partner with marketing and cross-functional teams to deliver presentations, product demos, and solutions
Achieve volume, revenue, and profitability targets
Develop and execute regional and account-specific sales strategies
Collect and leverage market insights, industry trends, and customer intelligence to influence business strategy
Provide strategic recommendations to leadership based on customer and market dynamics
Contribute to organizational planning through forecasting, reporting, and pipeline management
Stay informed on dairy, ingredient, and global trade trends to support decision-making
Collaborate across supply chain, logistics, and planning teams to align demand and supply
Support forecasting, inventory planning, and order execution
Participate in pricing strategy, including contract pricing and spot transactions where applicable
Manage key commercial processes including NDAs, pricing, and payment terms
Maintain accurate documentation and pipeline visibility in CRM systems (e.g., Salesforce, Power BI)
Collaborate with internal teams (Marketing, R&D, Supply Chain, Finance, QA, etc.) to deliver solutions
Influence cross-functional teams to streamline processes and improve capabilities
Facilitate internal alignment to maximize value delivery to customers and DFA