Sales Account Specialist

Cambium Learning Group

19d•Remote

About The Position

Sales Account Specialists are a customer-facing Sales support professionals who support renewal and new business opportunities. This role is integrated fully into Lexia’s selling model and complements the direct selling activities of our sales representatives by providing value-added activities that align with Sales’ day-to-day, as well as strategic objectives.

Requirements

Bachelor’s degree or equivalent experience
1 - 3 years of experience in sales, sales support, pipeline management, sales operations, education, or similar role
Professional and proficient usage of CRM tools, MS Suite, Google Suite.
Exceptional sales support acumen and experience delivering product presentations to groups and individuals

Nice To Haves

Salesforce.com highly preferred

Responsibilities

Support Sales professionals with renewal and add-on business
Collaborate with the aligned sales and sales operations team members on specific territory strategies and activities
Identify upsell opportunities within a given customer base and manage relationship transfers to appropriate sales team members
Manage specific customers and/or opportunities in collaboration with the aligned members of the sales and operations teams to achieve renewal, retention and upselling goals
Prepare quotations for incremental sales
Maintain customer information, track customer outreach and manage pipeline
Develop professional proposals and other professional communications
Effectively communicate Lexia’s pedagogy, research, features and benefits
Conduct ongoing communication and outreach to a defined group of existing customers with the goal of building program awareness, fostering increased usage and earning long term customer commitment
Connect existing customers to Lexia’s professional learning resources to enhance their program satisfaction
Communicate with educators and school leaders throughout the customer life cycle