Sales - Sales Account Specialist

IEWC•New Berlin, WI

About The Position

Shape your future at IEWC! As an employee-owner, you will be a valued team member, contributing to something bigger and gaining skills that will set your career up for hypergrowth! The Sales Account Specialist is an entry-to-intermediate sales role focused on business development, account growth, and pipeline generation. This position serves as a key development path toward an Account Manager role. The Sales Account Specialist is responsible for prospecting new business, developing emerging accounts, and managing a portfolio of small to mid-sized customers. This role partners cross-functionally to deliver solutions, drive revenue growth, and build strong customer relationships while developing core sales competencies.

Requirements

High School Diploma required; Associate or Bachelor’s degree preferred
2+ years of experience in sales, business development, or a related commercial role preferred
Foundational understanding of sales processes, prospecting, and pipeline management
Ability to gather and interpret data, identify trends, and make informed decisions
Proficiency in Microsoft Office; experience with CRM (Salesforce preferred) and ERP systems (SAP a plus)

Responsibilities

Proactively identify, prospect, and develop new customer opportunities to build a healthy sales pipeline
Qualify inbound and outbound leads and convert them into active opportunities
Manage and grow a portfolio of small to mid-sized accounts, focusing on revenue expansion and customer retention. Support territory and account growth initiatives in alignment with sales strategy
Process customer quote requests accurately and efficiently within IEWC systems, adhering to margin guidelines
Follow up on quotes to advance opportunities and close business
Collaborate with internal teams to develop competitive and technically sound proposals
Serve as a primary point of contact for assigned accounts, ensuring timely communication and follow-through
Own customer requests and coordinate with internal teams (Customer Care, Quality, Supply Chain, etc.) to ensure successful resolution
Drive accountability for outcomes, ensuring customer needs are met effectively and efficiently
Actively utilize Salesforce (CRM) to manage pipeline, track opportunities, and document customer interactions
Maintain accurate and up-to-date customer and opportunity data
Leverage CRM insights to prioritize activities and improve sales effectiveness
Build strong working relationships with internal partners including Customer Care, Quality, Supply Chain, and Business Development Mangers
Collaborate to deliver solutions that meet customer requirements and support business objectives
Continuously develop product knowledge and application understanding
Participate in training and learning opportunities to build technical and commercial expertise
Follow established sales processes and best practices to deliver a consistent, high-quality customer experience
Contribute to process improvements and share feedback to enhance team effectiveness