Account Specialist (Insides Sales)

Nav

8d•$55,000

About The Position

Nav is the leading credit and financial health platform used by more than 2.4 million small business owners in the United States. We’re on a mission to give every small business owner the chance to succeed. The team views each day as an opportunity to challenge the norm, push boundaries, and create meaningful products, services, and experiences that make a positive difference for small business owners each and every day. At Nav, our team is just as diverse as the customer base we serve. And, that’s something we’re incredibly proud of. We value individualism just as much as we do hard work, talent and smarts. Working at Nav isn’t just a job — it’s an opportunity to gain invaluable experience, work with dedicated professionals, and make a real, lasting impact. If you’re ready to be part of a team that’s driven by heartfelt purpose and data, let’s talk. We are looking for an Account Specialist (inside sales rep) that has excellent communication and sales skills. Primary responsibility will be assisting small and medium-sized businesses in building their business credit while utilizing goal setting to assist the customer down the proper Nav Prime service. Candidates should be web-savvy and have past sales experience. Having strong personal and business credit knowledge and past business lending experience is preferred. Inclusion at Nav: At Nav, we celebrate what makes our employees unique because the businesses we serve are progressively diverse and distinctly original. Navericks are diverse, side hustlers, immigrants, veterans, queer, and we push generational boundaries. We are college dropouts, PhDs, special needs parents, allies, pet owners and community leaders. Navericks are human. We are committed to upholding a safe, supportive environment where everyone matters. We are committed to making a better future for all of us. We have created a workplace where people of all backgrounds can express their identities authentically. To put it simply, we want you to be proud to be you. Our Compensation Philosophy is simple but powerful: We believe great, enduring relationships are grounded in trust and transparency. Compensation shouldn’t be a distraction, and employees should understand how pay and career advancement decisions are made. Providing equal pay for equal work is table stakes for being a great place to work. Gender and ethnic inequity should only be something that our children read about in history books. We believe providing Navricks with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team. During the interview process, your recruiter will be explaining how our rubrics work across all of our total rewards (base, equity, perks, and benefit) offerings. The base salary for this role is targeted between $55k per year plus commission.

Requirements

2-3 years of prior sales or account management experience preferred
Exceptional communication and people skills
Ability to stay focused and organized
Must have excellent problem-solving skills
Must be able to work in a fast-paced work environment
Go-get-em mentality
Self-motivated
Team Player
Good Attitude
Desire to innovate, improve, and build scalable processes
Experience in dealing with personal and business credit is required
Intermediate computer experience required
CRM experience required

Nice To Haves

Experience in business lending or business underwriting preferred

Responsibilities

Add customers to Nav Prime
Add high retention rate on customers added to Nav Prime
Assist customers with overall lending questions and qualifications
Develop relationships with customers
Report to management on customer relationships, pipeline, forecasts, and new prospects
Take customers through the complete business credit and Nav process
Interact with vendors and business owners daily
Always do what’s best for the customer
Make outbound dials, and create email campaigns to help customers with their business needs by utilizing Nav Prime