Sales Account Representative

FLOWPOINT SERVICES LLCMidland, TX
Hybrid

About The Position

The Sales Account Representative primarily supports the retention and growth of existing customer relationships by maintaining consistent communication, ensuring a high level of service, and coordinating closely with operations to deliver on customer expectations. This role focuses on building strong, day-to-day relationships with assigned accounts, supporting ongoing work, and identifying incremental growth opportunities within those accounts.

Requirements

  • 0–2 years of experience in sales, customer service, or related field (oil & gas preferred but not required)
  • Strong communication and interpersonal skills
  • Ability to build relationships and work collaboratively across teams
  • Highly organized with attention to detail and follow-through
  • Basic proficiency in Microsoft Office (Excel, Word, Outlook)
  • Willingness to learn CRM systems and sales tracking tools
  • Valid driver’s license and ability to travel

Nice To Haves

  • oil & gas experience preferred but not required

Responsibilities

  • Support management of assigned accounts to ensure customer satisfaction and consistent service delivery
  • Maintain regular communication with customers to understand needs and identify opportunities
  • Assist in building relationships with key contacts within customer organizations
  • Serve as a point of contact for day-to-day customer requests and coordination
  • Assist in identifying and developing opportunities within existing accounts
  • Support operations and sales departments in pursuing new business opportunities
  • Work closely with Operations to ensure alignment on customer expectations and job execution
  • Support scheduling, job follow-up, and issue resolution as needed
  • Help ensure a smooth handoff between sales and operations teams
  • Monitor basic sales metrics and support reporting efforts
  • Assist in tracking customer activity, job performance, and revenue opportunities
  • Identify trends and provide input on potential areas for growth
  • Develop understanding of all Flowpoint’s services
  • Build knowledge of customer operations and expectations
  • Participate in customer meetings, ride-alongs, and field exposure to gain experience
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