Sales Account Professional

Mariner Finance•Dundalk, MD
•$18 - $20•Onsite

About The Position

Mariner Finance is hiring a customer-facing, sales-oriented professional for its branch team. The role involves understanding customers’ financial needs, presenting lending solutions, managing account relationships, and contributing to branch performance. The company describes the opportunity as a path to career growth, advancement, promotions, and raises, with company-provided leads and marketing support. Compensation includes an hourly base salary of $18.00–$20.15 and uncapped sales incentives. The position works in a branch office and requires physical presence there. The stated schedule is Monday, Wednesday, and Thursday from 9:00 a.m. to 5:00 p.m.; Tuesday from 9:00 a.m. to 7:00 p.m.; and Friday from 9:00 a.m. to 5:30 p.m. Saturday work is required seasonally and as business needs require. The company may change schedules to address business needs, and work hours depend on the business hours of the time zone served. The employee must be able to perform the essential duties satisfactorily. Reasonable accommodations may be made for employees with disabilities, absent undue hardship. Mariner Finance is an equal opportunity employer and maintains a drug-, alcohol-, and smoke-free workplace. Duties may change or additional duties may be assigned.

Requirements

  • At least 1 year of experience in a sales position.
  • High school diploma or equivalent.
  • Highly motivated and interested in the consumer finance industry.
  • Ability to sustain or exceed individual sales goals.
  • Excellent written and verbal communication skills.
  • Ability to leverage and learn new sales platforms and technologies.
  • Ability to complete functions in a timely manner while maintaining accuracy.
  • Ability to obtain any essential licenses required by the state.
  • Ability to make outbound calls, ask questions, listen carefully, uncover customer needs, present solutions, build rapport, overcome objections, and close sales.
  • Ability to handle multiple tasks and deadlines, remain professional during challenging conversations, and work in a fast-paced, team-oriented environment.

Nice To Haves

  • 1 year of outbound calling experience.
  • Experience in lending, consumer loans, or collections.
  • Bachelor’s degree.

Responsibilities

  • Make outbound calls to develop business, follow up on opportunities, and support account relationships.
  • Support branch growth by meeting or exceeding individual and branch performance goals.
  • Build relationships with current and potential customers through respectful, solution-focused communication.
  • Consult with customers to understand their needs and identify appropriate lending options.
  • Process loan applications and gather required credit, income, and financial information.
  • Present loan solutions and available products clearly, confidently, and compliantly.
  • Educate customers on loan terms, payment expectations, account requirements, and available services.
  • Help customers resolve account concerns, make payment arrangements, and stay on track.
  • Positively impact customer service, credit quality, and branch profitability.
  • Process payments, maintain accurate records, support cash drawer responsibilities, and assist with daily operations.
  • Learn Federal, State, and Local Application Consumer laws to ensure compliant actions.
  • Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions as required.
  • Perform additional functions as needed based on market demand and branch staffing to provide consistent quality customer service.

Benefits

  • 15 days of paid time off.
  • 11 public holidays.
  • Hourly base pay plus uncapped sales incentives.
  • Company-provided leads and marketing support.
  • Career growth, advancement, promotions, and raises.
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