Sales & Account Manager

Green Street Advisors, LLC•Newport Beach, CA

About The Position

We are seeking a driven and relationship-focused Sales & Account Manager to join our team. This is a multi-dimensional role that blends new business development, consultative selling, customer success, and ongoing account management - all within the self-storage and RV parks and campgrounds industries. Our core products are data-driven market intelligence tools that provide operators, investors, and industry professionals with market-centric analysis and actionable insights. Additional offerings include APIs, custom data reports, and a real estate listings platform. The ideal candidate brings direct knowledge of the self-storage sector and can speak credibly to the needs and language of operators, investors, and brokers. Success in this role requires someone who can open doors, communicate the value of data-driven decision-making, nurture long-term relationships, and ensure customers are supported well beyond the initial sale.

Requirements

Demonstrated experience in a sales role - ideally combining new business development with account management
Meaningful knowledge of or direct experience within the self-storage industry (operations, investment, brokerage, or related services); familiarity with RV parks and campgrounds is a plus
Strong interpersonal and communication skills; able to build trust and credibility with a variety of stakeholders
Comfort operating in a consultative sales environment with longer relationship cycles
Highly organized with the ability to manage multiple accounts and priorities simultaneously
Proficiency with CRM platforms and general sales tools
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Nice To Haves

Prior experience selling data products, SaaS platforms, market intelligence tools, or digital media - particularly in a real estate or commercial property context
Established relationships with self-storage brokers, operators, or investors
Familiarity with APIs and how data integrations work; a general understanding of MCP (Model Context Protocol) layers and automated workflows is a plus
Experience selling to or working alongside commercial real estate professionals, and familiarity with how brokers and buyers use listing platforms

Responsibilities

Prospect, qualify, and close new business across target customer segments within the self-storage and RV parks and campgrounds industries
Sell data products, market intelligence subscriptions, API access, and custom data reports tailored to the needs of operators, investors, and industry professionals
Develop and execute outreach strategies to grow the customer base across the full product suite, including listings platform advertising for brokers
Meet or exceed monthly and quarterly revenue targets
Present solutions effectively to a range of stakeholders - from owner-operators and management companies to institutional buyers, brokers, and data-driven investors
Guide customers through the onboarding process, ensuring a smooth and well-supported experience from contract signing through activation
Serve as the primary point of contact throughout the customer lifecycle, providing a high level of service and responsiveness
Proactively check in with clients post-sale to assess satisfaction, identify upsell opportunities, and resolve any issues
Educate customers on product features, data interpretation, and best practices for leveraging market intelligence to maximize the value of their subscription or engagement
Act as a trusted advisor, offering consultative support rooted in an understanding of the self-storage and RV parks and campgrounds markets
Manage and grow an assigned book of accounts, maintaining strong retention and renewal rates
Track account health, engagement, and performance metrics; develop action plans for at-risk accounts
Identify opportunities to expand relationships through additional products, services, or platform features
Maintain accurate and up-to-date records of all customer interactions and pipeline activity in CRM
Collaborate with internal teams (marketing, product, support) to advocate for customer needs and provide feedback
Represent the brand and product offerings at self-storage industry conferences and trade shows, typically 2-3 major national events per year
Attend regional and local industry events as needed to build relationships, generate leads, and stay current on market trends
Engage prospects and existing accounts at events through booth presence, networking, and presentations, converting event interactions into pipeline opportunities
Provide post-event follow-up and reporting to ensure leads and commitments are captured and acted upon in a timely manner