Sales Account Manager - Builders Wholesale Flooring

Artisan Design Group, LLC•Charlotte, NC

47d

About The Position

Builders Wholesale Flooring, LLC. is looking for a qualified Sales Account Manager to join our team. You will be responsible for developing long-term relationships with customers and overseeing sales. You will be required to call on your designated customer base and continue to grow that customer base through sales and service in South Carolina. You will provide pricing, product samples, bids and take offs to both current and future customers. In addition, you will work with branch managers and branch team members to help in the continued growth of Builders Wholesale Floorings business throughout SC and parts of Georgia and North Carolina. This job will require travel and overnight business trips. As a Sales account manager, you should work to satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience. You should have excellent communication and negotiation skills and be customer service oriented.

Requirements

Proven work experience as a Sales account manager or Sales account executive
Hands on experience in sales and an ability to deliver excellent customer experience
Understanding of sales performance metrics
Excellent communication and negotiation skills
An ability to deliver projects and answer inquiries on time
Business acumen with a problem-solving attitude

Nice To Haves

Exp. in the flooring industry is a plus

Responsibilities

Manage a portfolio of accounts to achieve long-term success
Develop positive relationships with clients
Act as the point of contact and handle customers’ individual needs
Generate new business using existing and potential customer networks
Resolve conflicts and provide solutions to customers in a timely manner
Report on the status of accounts and transactions
Set and track sales account targets, aligned with company objectives
Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
Suggest actions to improve sales performance and identify opportunities for growth