Sales Account Manager

Singer Industrial•Idaho Falls, ID

12d•Onsite

About The Position

Watts Steam Store is looking for a sales account manager to join their exceptional team. This role is responsible for sales and margin growth, market penetration and growth, customer retention and development, customer satisfaction of both existing and new accounts, and area coverage in a specified territory.

Requirements

Willingness to travel including overnights when required
Excellent Customer Service (people skills)
Strong Communication Skills (written & verbal)
Take Ownership of Responsibilities
Motivated with the ability to work independently as-well-as within the team
Manage Multiple Priorities in a fast-paced environment
Ability to multi-task
Proficient in sales from start to finish including contacting, quoting, ordering, delivery and follow-up

Nice To Haves

Sales Experience – Experience in industrial sales preferred but not required
Basic product knowledge of pressure washers, waste oil heaters, air compressors and fluid power – preferred

Responsibilities

Increase sales of components, systems, and service capabilities within target accounts/specified territory.
Identify and develop new markets and customers.
Maintain good working relationship with customers including Engineering, Purchasing, Management, and all other aspects.
Follow the Watts Steam Store Professional Sales Program and apply sales strategies for continued growth.
Utilize the 5 stages of the sales process methodology to prospect, qualify, propose product/service plan, facilitate positive decisions, gain new accounts, and expand current accounts within the specified territory.
Maintain and Utilize Key Tools; Pipeline, Open Order Reports, Driving Logs, etc.
Recognize a need and promote Watts Steam Store products and solutions to current and new customers.
Follow-up on all account activities to ensure order accuracy and timelines of completion to customer satisfactions. Apprise supervisor when involved with resolving critical customer satisfaction issues.
Attend and participate in Vendor and Watts Steam store training and sales meetings.
Maintaining accurate records of customer information, i.e., contacts, quotes, project files, competition, etc.