Sales Account Manager

Topgolf•Jacksonville, FL

3d•Onsite

About The Position

This role is responsible for delivering best-in-class Guest experiences from the inquiry stage to post-event follow-up. The Sales Account Manager will partner with the Director of Sales (DOS) to foster a fun and engaging work environment, maintain a high level of quality, accuracy, and process consistency in the sales organization, and work to ensure all goals and objectives assigned by the DOS are completed in a timely fashion. The position involves identifying opportunities for sales process improvements and communicating them to the DOS, and working with the Operations Team to ensure flawless execution of all events. The role also requires meeting or exceeding outbound sales objectives to grow event sales, and maintaining professional and technical knowledge through continuous learning and networking. Additionally, the Sales Account Manager will drive awareness of the Topgolf brand in the community and demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit, and Caring.

Requirements

5+ years of sales experience
Undergraduate degree preferred
Working knowledge of CRM programs
Proficient in coaching techniques and able to assist with training of junior team members
Strong negotiation skills
Excellent self-accountability for high personal standards of conduct and professionalism
Excellent communication, time management and organization skills
Knowledge of local area business and existing client database
Friendly, positive, outgoing personality who relates well and gets along with people
Energy and enthusiasm
A high level of self-awareness, receptivity to change and integrity
Strong computer skills, particularly with Excel, Work and PowerPoint
Willingness to work Saturday

Nice To Haves

industry experience strongly preferred

Responsibilities

Deliver best-in-class Guest experiences from the inquiry stage to post-event follow-up
Partner with the DOS (Director of Sales) to foster a “fun” and engaging work environment
Maintain a high level of quality, accuracy, and process consistency in the sales organization
Work to ensure all goals and objectives assigned by the DOS are completed in a timely fashion
Identify opportunities for sales process improvements and communicate them to the DOS
Work with the Operations Team to ensure flawless execution of all events
Meet or exceed outbound sales objectives to grow event sales
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies such as Chamber of Commerce, Convention and Visitors Bureaus, etc.
Drive awareness of the Topgolf brand in the community
Demonstrate Topgolf’s Core Values: Fun, One Team, Excellence, Edgy Spirit and Caring