Sales / Account Manager Trainee

TGG Accounting • Penn, PA

11d • $60,000 - $70,000 • Onsite

About The Position

This role is for a Sales / Account Manager Trainee at a long-established Pittsburgh glass manufacturer that creates highly customized glass products for customers in aerospace & defense, lighting, energy, and other specialized industries. This is not a traditional sales job with cold-call quotas. The trainee will be trained from the ground up to become a go-to resource for a group of established customers. The position involves building and maintaining relationships, serving as the primary point of contact from order entry through production and shipment, reviewing customer drawings and specifications, helping customers determine the best approach for their custom glass applications, working with Engineering and Sales to determine manufacturability, discussing product requirements, coordinating custom orders, answering technical questions, and learning the company's unique products, manufacturing processes, and capabilities. The role also includes occasional customer visits and industry trade shows. Every order is different, requiring constant learning to turn customer concepts into manufacturable products.

Requirements

• Early in career and looking for a role where you can learn and grow
• Naturally curious or creative mindset
• Enjoy figuring out problems rather than simply following a script
• Comfortable communicating with customers and building relationships
• Strong attention to detail and follow-through
• Can look at a drawing or technical specification and understand what you're looking at, or are eager to learn
• Experience in sales, account management, customer service, technical sales, equipment sales, manufacturing, engineering, or a related environment
• Bachelor's degree, preferably in Business or a related field
• Comfortable learning CRM/ERP systems

Responsibilities

• Build and maintain relationships with a small group of established customer accounts
• Serve as the primary point of contact from order entry through production and shipment
• Review customer drawings, specifications, and requirements to understand their needs
• Help customers determine the best approach for their custom glass applications
• Work with Engineering and Sales to determine what can be manufactured and how
• Discuss dimensions, measurements, pricing, molds, and other product requirements with customers
• Coordinate custom orders and keep customers updated throughout the process
• Answer technical questions and provide solutions when challenges arise
• Learn the company's unique products, manufacturing processes, and capabilities
• Eventually participate in occasional customer visits and industry trade shows

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• PTO and sick time
• 10 paid holidays
• Extensive training and mentorship
• Opportunity to grow into increased responsibility and potentially sales management

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level