Sales Account Executive – International Logistics

Laufer Group International • Chelsea, MA

3d • Onsite

About The Position

Laufer Group International is a global logistics company headquartered in New York with multiple offices across the United States and international partners. We offer comprehensive logistics solutions including air freight, ocean services, customs brokerage, and purchase order and export management. We pride ourselves on being a progressive company that challenges conventional business practices by developing innovative and customized supply chain solutions to help our customers succeed in today's global market. The Sales Account Executive role is responsible for maintaining and growing relationships with assigned customers, achieving sales and revenue goals, retaining existing business, expanding market share, introducing new products and services, and developing new relationships within the territory.

Requirements

• Minimum 3 years of freight forwarding sales experience

Responsibilities

• Retain customer volume, sales, and profitability through proactive stewardship of the firm’s relationships with assigned customers.
• Penetrate and expand relationships and revenue potential with assigned accounts by selling new or additional products or services to current buyers, finding additional buyers and stakeholders within existing customer locations, and/or selling to additional customer locations.
• Sell and support the full suite of the firm’s product and service offerings.
• Develop and manage a robust pipeline of new opportunities to help increase Laufer’s market share in the territory.
• Support and actively participate in all aspects of the sales process, enlisting others for solution development and proposal delivery as needed.
• Direct joint customer planning efforts in assigned accounts.
• Proactively manage customer satisfaction and service delivery by anticipating potential service problems, monitoring satisfaction, and recommending process and delivery improvements.
• Assist other sales team members with customers outside the assigned account base when required.
• Support and manage assigned customer transition from the Business Development Group during customer implementation.
• Design, manage, and deliver Quarterly Business Reviews in collaboration with internal stakeholders to assigned customers.
• Ensure all assigned customer pricing, RFP responses, and bids are completed and delivered accurately and timely.
• Support SOP creation, management, updating, and adherence for assigned customers.
• Travel when necessary within the region to branch offices, customer field offices, and assigned customers to help accomplish assigned customer objectives.

Benefits

• Medical, Dental, and Vision Benefits with company cost-sharing
• Health Savings Account medical benefit option with a company contribution
• Medical and Dependent Care Flexible Spending Accounts
• Short-term disability, Long-term disability, Life, and AD&D insurance (company paid)
• 401(k) Retirement Plan with a generous company match
• Paid Time Off (over 4 weeks of PTO by year 5)
• Employee Assistance Plan
• Employee Recognition Program
• Giveback Program – each employee is given $500/year to donate to a charity

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed