Safety & Wellness Specialist

International Rescue CommitteePhoenix, AZ
Hybrid

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC Background: Founded in 1933, the IRC is a leading nonsectarian, voluntary organization providing relief, protection and resettlement services for refugees and victims of oppression or violent conflict. One aspect of the IRC is to provide assistance to refugees resettling in the United States. The IRC opened an office in Phoenix, Arizona in 1994 to provide reception and placement services to newly arrived refugees. The office resettles refugees and provides numerous program services to assist refugees from their arrival through citizenship.

Requirements

  • Bachelor’s or advanced degree in Social Work, Human Services or similar field strongly preferred; comparable related work experience may be substituted.
  • 2+ years of related work experience; 1-year minimum working with asylum seekers, victims of crime or other vulnerable populations.
  • In-depth knowledge of asylum issues, trends, laws, and regulations and understanding of victim perspective and needs
  • Case management and/or victims assistance experience preferred
  • Experience conducting training and outreach to diverse audiences
  • Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
  • Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
  • Excellent written and spoken English skills
  • Strong organizational skills and detail-oriented
  • Excellent writing and analytical skills
  • Public Speaking and/or presentation experience preferred
  • Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment
  • Computer literacy, data base experience preferred
  • Ability to work independently and be a flexible team player
  • Fluency in written and spoken English, bilingual ability preferred in Spanish, Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona.
  • Cross-cultural understanding and strong communication skills, both written and verbal.
  • Must have a valid driver’s license, active insurance policy, access to reliable transportation and the ability to travel regularly throughout the service delivery area.
  • In accordance with Arizona State Law, must possess or be eligible to receive a fingerprint clearance card.

Nice To Haves

  • Comparable related work experience may be substituted for education.
  • Case management and/or victims assistance experience preferred
  • Public Speaking and/or presentation experience preferred
  • Computer literacy, data base experience preferred
  • Bilingual ability preferred in Spanish, Swahili, Kinyarwanda, Arabic, French or other refugee/immigrant language used in Arizona.

Responsibilities

  • Support enrollment for clients based on arrival patterns
  • Maintain case files and enter program data
  • Provide client support in coordination with the VOCA team
  • Identify participants, coordinate outreach, conduct surveys and interviews, and manage participant care
  • Provide direct support and services to participants
  • Deliver trauma-informed, client-centered services to Safety & Wellness clients
  • Assess needs, connect clients to services, and develop referral plans aligned with program eligibility
  • Provide light-touch case support, including assessments, crisis support, and referrals for additional resources
  • Participate in meetings, staff development, and team activities
  • Follow all IRC policies and procedures
  • Perform other duties as assigned

Benefits

  • 10 sick days
  • 10 US holidays
  • 20-25 paid time off days depending on role and tenure
  • medical insurance starting at $163 per month
  • dental starting at $6.50 per month
  • vision starting at $5 per month
  • FSA for healthcare and commuter costs
  • a 403b retirement savings plans with immediately vested matching
  • disability & life insurance
  • an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
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