E11EVEN - Safety & Security Supervisor

E11EVEN Club Hotel & Residences • Miami, FL

2d • Onsite

About The Position

The Safety and Security Supervisor is responsible for directing the day-to-day operation of the Safety and Security department, providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel rules and regulations.

Requirements

• High School diploma or equivalent and/or experience in a hotel or a related field required.
• Demonstrated knowledge of OSHA regulations/procedures.
• Efficient Supervisory skills.
• Demonstrated proficiency in managing and motivating subordinates
• Excellent written and oral communication skills
• Basic competence in subordinates’ duties and tasks
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
• Proficient in Microsoft Office, MS Shift & Visionline Key System
• Proven leadership and business acumen skills
• Proven ability to handle multiple projects and meet deadlines
• Strong interpersonal skills.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Good judgement with the ability to make timely and sound decisions
• Professional appearance and demeanor
• Demonstrated competence in reacting to and handling emergencies
• Knowledge, understanding, compliance of policies, procedures, job descriptions, daily memorandums, chemical labels and other instructions.
• Ability to effectively communicate with people at all levels and from various backgrounds.

Nice To Haves

• At least one year of progressive experience in a hotel or related field preferred.
• Previous supervisory responsibility preferred.
• Bilingual skills a plus.

Responsibilities

• Supervise security staff.
• Assign shifts and designate duties.
• Conduct training for the security staff.
• Supervise investigations.
• Arrange and implement procedures for emergency situations such as fire, bomb threats, hurricane, etc.
• Be an active member of safety committee.
• Review payroll for department.
• Review daily activity log at the beginning of each shift.
• Check identification of visitors and employees, if applicable.
• Check and document packages.
• Open secured areas for authorized personnel.
• Complete incident/accident reports in a clear and concise manner.
• Maintain daily activity log.
• Conduct assigned tour of building.
• Investigate all reported thefts, accidents and security complaints.
• Assist in all fire and/or emergency situations.
• Provide escort to guests and/or employees as necessary.
• Respond to all types of alarms.
• Monitor TV camera, if applicable.
• Administer Heimlich Maneuver and or First Aid/CPR as necessary.
• Conduct investigations relative to property losses, guest and employee accidents and illnesses, and crimes against the hotel.
• Check packages and document all deliveries.
• Patrol the area to insure they are secure and free of unauthorized persons and disturbances.
• Provide escorts to persons carrying money, or other requests.
• Issue and inventory pagers, radio equipment and keys on a daily basis, if applicable.
• Conduct basic First Aid training.
• Perform other duties as assigned by management.

Benefits

• Medical insurance
• dental insurance
• vision insurance
• life insurance
• short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED