Safety & Security Operations Associate(Fellowship Program)

Teacher Retirement System of Texas (TRS)•Austin, TX

4d•$60,027 - $71,889•Onsite

About The Position

The Safety & Security Operations Associate is responsible for providing operational and technical support to the Safety & Security (S&S) department. The incumbent will provide operations support to S&S management and loss prevention and safety initiatives; assist with business continuity planning; produce procedural and technical documentation; provide data analysis and create reports on department metrics; develop and manage the business dashboards; and participate in various S&S projects and initiatives. This position will proactively work with the S&S Team, TRS Members, external visitors, members of TRS leadership, and agency staff. Fellowship Program Position: This Fellowship Program position is a full-time, temporary, limited term assignment not to exceed three years from the date of hire. It is intended for individuals that have graduated with a bachelor's degree or a master's degree from an accredited college or university in Criminal Justice, Business Administration, Communications or a closely related field within the last 12 months. This role requires onsite work at our Austin, TX headquarters.

Requirements

Bachelor’s degree or Master's degree from an accredited college or university in Criminal Justice, Business Administration, Communications or a closely related field awarded within the last 12 months.
None
Valid Texas driver’s license and acceptable driving record.
General office practices and procedures.
Basic concepts in business or program terminology and methods.
Process reviews and techniques.
MS Office products, including AI tools (such as CoPilot).
PowerBI or other data dashboard software.
Basic data analysis methods and statistical techniques
Databases, including relationships, security, and modeling with the ability to learn and understand various data environments.
Organizing and prioritizing work to manage a high-volume workload in a fast-paced environment and completing work accurately while meeting deadlines.
Conducting data searches and evaluations of large amounts of information, performing complex analysis of the data, and preparing concise and accurate reports and written/oral recommendations.
Verbal and written communication of complex information that is accurate, timely, and based on sound judgment.
Using a personal computer in a Windows and Microsoft Office (Word, Excel) environment, and accurately performing data entry and manipulation.
Performing assignment-specific research and analysis of relevant information.
Providing quality customer service.
Analyzing problems and devising effective solutions.
Drive a car or van.
Manage multiple projects with tight deadlines.
Establish and maintain harmonious working relationships with co-workers, TRS staff, and external contacts.
Work effectively in a professional team environment.
Work independently and productively under minimal supervision.

Nice To Haves

Experience researching, compiling, maintaining and analyzing data and metrics using charts, graphs and databases.
Experience with providing general office support to staff and management, including preparing, copying and e-mailing correspondence, forms, and documentation.
Experience in updating and documenting policies, procedures and processes.

Responsibilities

Provides general office support for S&S staff and management, including preparing, copying and e-mailing correspondence, forms, and documentation.
Assists with developing, maintaining and implementing S&S administrative and operating procedures and guidelines.
Assists S&S management with program area development.
Collaborates with S&S staff in documenting safety, security and operational risk management processes and updating policies, procedures, and safety and security manuals.
Assists Operational Risk team in safety protocols for all building locations.
Assists with inventory and control of agency assets, including administration and procedural processes.
Coordinates and communicates with other agency departments as needed to support the safety, security and operational risk management office objectives.
Provides transportation services in agency vehicles for TRS staff and others as requested.
Assists with onsite inspections to identify hazards and risk exposures and implements risk mitigation measures.
Provides back-up coverage for TRS security desks.
Assists with documenting processes for new technologies being utilized by the security team.
Researches, compiles, maintains and analyzes data and metrics using charts, graphs and databases, and prepares summaries or reports.
Assists with the Security, Safety & Prevention SharePoint sites and Safety Committee Webpage updates.
Maintains the Security and Safety & Prevention PowerBI dashboards for trend analysis and executive insight.
Prepares regularly scheduled and ad hoc reports as assigned.
Provides customer service to internal and external customers.
Assists with New Employee Orientation sessions on behalf of the S&S department.
Assists the Business Continuity Coordinator with updating the agency’s Continuity of Operations Program (COOP), business continuity plans, and disaster recovery plans.
Works on and collaborates with S&S personnel on special projects.
Participates in trainings and projects related to the TRS Fellowship Program including webinars, quarterly check-ins, classes or other learning activities, book group, projects, and the mentoring program.
Meets TRS Fellowship Program deadlines and goals for completion of trainings in deliverables in a timely manner.
Performs related work as assigned.