Safety & Security Officer
About The Position
Patrols all areas of the property; assists owner/guests with room access. Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Locks property entrances when required. Conducts daily physical hazard inspections. Responds to accidents, contacts EMS or administers first aid/CPR as required. Assists owner/guests/associates during emergency situations. Notifies appropriate individuals in the event of accidents, attacks, or other incidents. Defuses owner/guest/associate disturbances. Calls for outside assistance if necessary. Completes incident reports to document all Loss Prevention related incidents. Handles all interruptions and complaints. Resolves safety hazard situations. Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation. Reports to scenes of vehicle accidents/thefts. Calls for assistance using proper code responses. Completes a Loss Prevention shift summary/daily activity report. Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals. Conducts investigations and gathers evidence. Conducts interviews with relevant parties.
Requirements
- Ability to patrol all areas of the property.
- Ability to monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.
- Ability to lock property entrances.
- Ability to conduct daily physical hazard inspections.
- Ability to respond to accidents and administer first aid/CPR.
- Ability to assist guests and associates during emergency situations.
- Ability to notify appropriate individuals of incidents.
- Ability to defuse disturbances.
- Ability to call for outside assistance.
- Ability to complete incident reports.
- Ability to handle interruptions and complaints.
- Ability to resolve safety hazard situations.
- Ability to escort unwelcome persons from the property.
- Ability to report to scenes of vehicle accidents/thefts.
- Ability to call for assistance using proper code responses.
- Ability to complete a Loss Prevention shift summary/daily activity report.
- Ability to maintain confidentiality of reports and documents.
- Ability to conduct investigations and gather evidence.
- Ability to conduct interviews.
- Ability to report accidents, injuries, and unsafe work conditions.
- Ability to complete safety training and certifications.
- Ability to follow all company policies and procedures.
- Ability to maintain a clean and professional uniform and personal appearance.
- Ability to maintain confidentiality of proprietary information.
- Ability to protect company assets.
- Ability to welcome and acknowledge all owners/guests according to company standards.
- Ability to anticipate and address owners/guests' service needs.
- Ability to assist individuals with disabilities.
- Ability to thank owners/guests with genuine appreciation.
- Ability to speak with others using clear and professional language.
- Ability to prepare and review written documents accurately and completely.
- Ability to answer telephones using appropriate etiquette.
- Ability to develop and maintain positive working relationships with others.
- Ability to support team to reach common goals.
- Ability to listen and respond appropriately to the concerns of other associates.
- Ability to comply with quality assurance expectations and standards.
- Ability to stand, sit, or walk for an extended period or for an entire work shift.
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
- Attention to customer service with a professional and pleasant personality.
- Available to work a flexible schedule including evenings, weekends, and holidays.
Responsibilities
- Patrols all areas of the property and assists with room access.
- Monitors surveillance systems including CCTV, perimeter alarms, duress alarms, and fire life safety systems.
- Secures property entrances.
- Conducts daily physical hazard inspections.
- Responds to accidents, contacts EMS, and administers first aid/CPR.
- Assists guests and associates during emergencies.
- Notifies appropriate personnel of incidents.
- Manages and de-escalates disturbances.
- Calls for external assistance when necessary.
- Completes incident reports and daily activity reports.
- Maintains confidentiality of sensitive information.
- Conducts investigations, gathers evidence, and interviews relevant parties.
- Reports accidents, injuries, and unsafe conditions.
- Completes safety training and certifications.
- Follows company policies and procedures.
- Maintains a clean and professional appearance.
- Protects company assets.
- Provides excellent customer service to guests.
- Communicates clearly and professionally.
- Develops and maintains positive working relationships.
- Supports team goals.
- Complies with quality assurance standards.
- Stands, sits, or walks for extended periods.
- Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
- Performs other reasonable job duties as requested by Supervisors.
Benefits
- Free Parking
- Department celebrations
- Associate Appreciation Week
- Monthly associate recognition and reward programs
- Discounts on local food, fitness, recreation
- Seasonal Retention Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
