Safety & Security Officer
About The Position
Patrols all areas of the property; assists owner/guests with room access. Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Locks property entrances when required. Conducts daily physical hazard inspections. Responds to accidents, contacts EMS or administers first aid/CPR as required. Assists owner/guests/associates during emergency situations. Notifies appropriate individuals in the event of accidents, attacks, or other incidents. Defuses owner/guest/associate disturbances. Calls for outside assistance if necessary. Completes incident reports to document all Loss Prevention related incidents. Handles all interruptions and complaints. Resolves safety hazard situations. Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation. Reports to scenes of vehicle accidents/thefts. Calls for assistance using proper code responses. Completes a Loss Prevention shift summary/daily activity report. Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals. Conducts investigations and gathers evidence. Conducts interviews with relevant parties.
Requirements
- Attention to customer service with a professional and pleasant personality.
- Available to work a flexible schedule including evenings, weekends, and holidays.
Responsibilities
- Patrols all areas of the property and assists with room access.
- Monitors CCTV, alarm systems, and fire life safety systems.
- Locks property entrances as required.
- Conducts daily physical hazard inspections.
- Responds to accidents and administers first aid/CPR if necessary.
- Assists during emergency situations.
- Notifies appropriate individuals of incidents.
- Defuses disturbances and calls for outside assistance if needed.
- Completes incident reports and daily activity reports.
- Maintains confidentiality of reports and documents.
- Conducts investigations and interviews.
- Reports accidents, injuries, and unsafe work conditions.
- Completes safety training and certifications.
- Follows company policies and procedures.
- Maintains a clean and professional appearance.
- Protects company assets.
- Provides excellent customer service to owners and guests.
- Speaks clearly and professionally, and prepares written documents accurately.
- Answers telephones using appropriate etiquette.
- Develops and maintains positive working relationships.
- Supports team goals.
- Complies with quality assurance expectations.
- Stands, sits, or walks for extended periods.
- Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 10 pounds without assistance.
- Performs other reasonable job duties as requested by Supervisors.
Benefits
- Free On-Site Parking
- Discounted meals
- Department celebrations
- Associate Appreciation Week
- Monthly associate recognition and reward programs
- Company branded winter coat, uniforms and work shoe stipend provided
- Monthly phone stipend
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
