Safety & Security Officer
About The Position
Patrols all areas of the property; assists owner/guests with room access. Monitors Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system. Locks property entrances when required. Conducts daily physical hazard inspections. Responds to accidents, contacts EMS or administers first aid/CPR as required. Assists owner/guests/associates during emergency situations. Notifies appropriate individuals in the event of accidents, attacks, or other incidents. Defuses owner/guest/associate disturbances. Calls for outside assistance if necessary. Completes incident reports to document all Loss Prevention related incidents. Handles all interruptions and complaints. Resolves safety hazard situations. Escorts any unwelcome persons from the property without interrupting the orderly flow of property operation. Reports to scenes of vehicle accidents/thefts. Calls for assistance using proper code responses. Completes a Loss Prevention shift summary/daily activity report. Maintains confidentiality of all Loss Prevention and property reports/documents; releases information only to authorized individuals. Conducts investigations and gathers evidence. Conducts interviews with relevant parties.
Requirements
- Valid U.S. Driver’s License Required
- Ability to work a flexible schedule including evenings, weekends, and holidays.
- Attention to customer service with a professional and pleasant personality.
- Ability to stand, sit, or walk for an extended period or for an entire work shift.
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
Nice To Haves
- First Aid/CPR certification
Responsibilities
- Patrols all areas of the property and assists guests with room access.
- Monitors surveillance systems including CCTV, perimeter alarms, duress alarms, and fire life safety systems.
- Secures property entrances as required.
- Conducts daily physical hazard inspections.
- Responds to accidents, contacts EMS, and administers first aid/CPR when necessary.
- Assists guests and associates during emergency situations.
- Notifies appropriate individuals of incidents such as accidents or attacks.
- Manages and de-escalates disturbances involving guests or associates.
- Initiates calls for outside assistance when needed.
- Completes incident reports for all Loss Prevention related events.
- Handles interruptions and complaints.
- Resolves safety hazard situations.
- Escorts unauthorized individuals from the property.
- Responds to vehicle accidents and thefts.
- Utilizes proper code responses for assistance.
- Completes daily activity reports and shift summaries.
- Maintains confidentiality of all Loss Prevention documents and releases information only to authorized personnel.
- Conducts investigations and gathers evidence.
- Conducts interviews with relevant parties.
- Reports accidents, injuries, and unsafe work conditions.
- Completes safety training and certifications.
- Follows company policies and procedures.
- Ensures uniform and personal appearance are clean and professional.
- Maintains confidentiality of proprietary information and protects company assets.
- Provides excellent customer service to guests.
- Maintains positive working relationships with colleagues.
- Supports team goals.
- Complies with quality assurance standards.
Benefits
- Equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
