Safety & Security Associate

First Baptist Church of Glenarden•Landover, MD

11d•Onsite

About The Position

The Safety & Security Associate (SSA) is the first point of contact for all persons entering First Baptist Church of Glenarden (FBCG) facilities. The SSA maintains the security and safety of all FBCG locations by checking in and checking out all employees, members, vendors, and visitors. The primary purpose of this role is to ensure the safety and security of staff members and guests at any FBCG facility. This position serves as the frontline representative of security, providing a welcoming and safe environment while delivering exceptional customer service. The role requires working either the evening shift (1:30pm - 10:00pm) as a full-time employee or the evening shift (5:00pm - 10:00pm) as a part-time employee.

Requirements

Must be saved, have a servant’s heart, and be a member, in good standing or willing to become a member in good standing of FBCG.
Must be able to submit to authorities as defined by the Pastor.
Must possess a gracious, Christ-like demeanor in demanding situations.
Must have an understanding and appreciation for the ministry and the mission of FBCG.
Previous experience in physical security is a must.
Strong interpersonal and communication skills, with the ability to interact with diverse individuals calmly and professionally with the spirit and heart of the FBCG ministry.
Excellent observation and problem-solving abilities to quickly identify and respond to security concerns.
Physical fitness and the ability to stand, walk, and patrol for extended periods is a must.
Sound judgment and the ability to handle stressful situations with tact and diplomacy.
Proficiency in basic computer applications and the ability to operate security equipment and systems effectively.
Basic computer skills are required.
Strong customer service and people skills.
Proficient organizational and multi-tasking abilities.
Problem-solving and Multi-tasking skills are required.
High school diploma or equivalent.
A minimum of 2 years of physical security or related experience is required.
Must be willing and able to physically defend visitors, volunteers, staff members, and/or FBCG property from harm, mistreatment, vandalism, theft or other harmful acts.
Must be able to lift/move up to 50 lbs.
Must be able to sit and/or stand for extended periods of time.
CPR Certification required and must be able to deliver 5 rounds of chest compressions and rescue breaths continuously when necessary.

Nice To Haves

Knowledge of security systems, access control procedures, and emergency response protocols is a plus.
Experience with databases and email is preferred.
Knowledge of MS Outlook.
Training or certification in security is a plus.
Training will be provided for CPR Certification.

Responsibilities

Manages the main point of entry into the building by ensuring policy is followed for entry and exit of employees, volunteers, vendors, contractors, visitors, and members.
Greets staff members and guests in a warm and welcoming manner.
Ensures that visitors, guests, contractors, and vendors are escorted upon their arrival.
Ensures that staff members and guests are signing in and out properly.
Ensures the front desk is neat, presentable, and equipped with all necessary supplies.
Uses security systems, such as cameras, to monitor the premises for suspicious activities or safety hazards and promptly reports and responds to incidents.
Coordinates with the Events Department for package deliveries.
Maintains logbooks for deliveries, visitors, contractors, keys, elevators, incident reports, daily activities, etc.
Responds to building alarms (fire, intruder, HVAC, water, etc.).
Enforces building policies and procedures.
Calls emergency personnel (Police or Fire departments) in case of an emergency.
Assists in the evacuation of a building during an emergency.
Contacts the building superintendent or maintenance department for building repairs.
Reports any building malfunctions to management.
Challenges suspicious individuals and informs authorities of suspicious incidents.
Escorts visitors to different locations throughout the building when necessary.
Acts as a deterrent to building violators.
Helps staff and visitors with packages or elevator operation.
Answers phones professionally and assists callers with directions or instructions for the building.
Helps create and maintain building identification and/or parking pass systems.
Announces deliveries to staff, such as food or packages.
Maintains confidentiality in all communication.
Conducts regular patrols of designated areas to maintain a visible security presence and detect potential security breaches or safety concerns.
Acts as a first responder during emergencies, such as medical incidents or fire alarms, by initiating appropriate emergency procedures, coordinating with emergency services, and guiding individuals to safety.
Documents and reports any security incidents, accidents, or violations in accordance with established protocols.
Maintains effective communication with other security personnel, management, and relevant stakeholders.
Identifies and assesses potential security risks or vulnerabilities, recommends and implements preventive measures to mitigate risks, and ensures compliance with security policies and procedures.
Participates in ongoing training programs to enhance knowledge of security protocols, emergency procedures, and relevant regulations.
Promotes security awareness among staff and occupants.