Safety Officer

BrightliHannibal, MO
Onsite

About The Position

Are you a compassionate and service-oriented professional who thrives in creating safe, welcoming environments? Do you want to be part of a mission-driven organization that values health, safety, and belonging? Join Preferred Family Healthcare as a Hospitality Specialist! As a Hospitality Specialist, you will support both clients and staff by promoting health and safety throughout the organization. You’ll play a vital role in ensuring our facilities are secure, respectful, and conducive to therapeutic transformation. Our ideal candidate is passionate about customer service, crisis intervention, and fostering a culture of care and connection.

Requirements

  • High School Diploma, GED, or equivalent preferred
  • Experience working with diverse populations across the lifespan
  • Crisis intervention experience strongly preferred
  • Strong customer service and interpersonal skills
  • Ability to read and interpret safety and procedural documents
  • Effective written and verbal communication skills
  • Basic math proficiency
  • Problem-solving and common-sense decision-making abilities
  • Ability to follow directions and accept supervision
  • Cultural awareness and sensitivity

Responsibilities

  • Uphold Preferred Family Healthcare’s Operational Guidelines and professional code of ethics
  • Promote a safe and welcoming environment for clients, staff, and visitors
  • Greet all individuals promptly and courteously
  • Provide assistance, direction, and information to clients and visitors
  • Conduct ongoing threat assessments and enforce safety measures
  • Respond to and intervene in unsafe situations using approved de-escalation techniques
  • Support crisis prevention and management efforts
  • Participate in staff development, meetings, and reflective practice
  • Build positive relationships through open and interactive communication
  • Assist in resolving client issues and complaints
  • Serve as a role model by demonstrating positive behavior and promoting hope and resilience
  • Maintain readiness and flexibility to work evenings, weekends, and be on-call as needed
  • Perform other duties as assigned by the Facilities Leadership Team

Benefits

  • Competitive 403(b) Retirement Savings Plan – up to 5% match for Part-Time and Full-Time employees
  • Numerous opportunities for professional growth and ongoing development
  • A warm and supportive working environment where we celebrate you and your success.
  • A healthy work-life balance that allows you to thrive both personally and professionally.
  • The chance to collaborate with talented and dedicated colleagues who share your passion for making a meaningful, positive impact in the lives of others.
  • Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
  • Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
  • Top-notch training: initial, ongoing, comprehensive, and supportive
  • Career mobility: advancement opportunities/promoting from within
  • Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness
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