Safety Manager

Corporate Transportation Group•Denver, CO

2d•Hybrid

About The Position

The Safety Manager is responsible for leading and overseeing all safety, training, and compliance initiatives across MediDrive’s Non-Emergency Medical Transportation (NEMT) network. This role ensures the highest standards of passenger safety, driver performance, and regulatory compliance while driving a proactive safety culture across multiple markets. The Safety Manager will develop and implement training programs, conduct field oversight, and partner with internal teams and transportation providers to reduce risk, prevent incidents, and ensure safe, reliable service delivery.

Requirements

Bachelor’s degree preferred in Safety Management, Transportation, Public Health, or related field; equivalent experience will be considered.
Minimum of 5+ years of experience in transportation safety, training, or compliance, preferably within NEMT or healthcare transportation.
Demonstrated experience developing and delivering safety training programs.
Experience conducting audits, investigations, and regulatory compliance reviews.
Willingness and ability to travel regularly across multiple markets.
Proficient in Microsoft Office Suite and safety tracking/reporting tools.

Nice To Haves

Community Transportation Association of America (CTAA)
CPR / First Aid Instructor Trainer — Health & Safety Institute (HSI)
Certified Stretcher Trainer
PASS Trainer Certified

Responsibilities

Lead and enforce safety standards across MediDrive’s transportation network, ensuring compliance with federal, state, and contractual requirements including ADA, DOT, OSHA, and program-specific regulations.
Design, implement, and continuously improve safety training programs for transportation providers and internal teams, including onboarding, certification, and refresher training.
Provide hands-on, in-field coaching to drivers and transportation providers on passenger handling, securement, and safe operating procedures. Reinforce best practices and correct unsafe behaviors.
Develop and execute strategies to improve passenger safety outcomes, reduce incidents, and enhance the overall member experience.
Lead investigations into accidents, incidents, and near-misses. Conduct root cause analysis and implement corrective and preventive action plans.
Conduct regular safety audits, ride-alongs, and performance evaluations across markets to ensure adherence to safety protocols and identify areas for improvement.
Maintain documentation of safety training, certifications, and audit results to ensure audit readiness and regulatory compliance.
Promote a culture of safety awareness, accountability, and continuous improvement across the organization and transportation provider network.
Partner with Operations, Claims, Customer Service, and Network teams to address safety concerns, complaints, and trends impacting service delivery.
Track, analyze, and report on safety metrics, incident trends, and training effectiveness. Provide insights and recommendations to senior leadership.
Identify gaps in safety processes and implement scalable solutions to improve efficiency, compliance, and outcomes.
Lead or support special projects and initiatives as assigned by the COO.