Safety Manager - Care Campus

St. Joseph Center•Los Angeles, CA
•$73,000 - $75,000•Hybrid

About The Position

The Safety Manager leads participant, employee, and site safety for the Care Campus. The role manages the Safety team, staffing and deployment, incident prevention and response, de-escalation, emergency preparedness, and coordination with program teams, third-party security, and emergency responders. The approach to safety is grounded in dignity, trauma-informed engagement, harm reduction, and appropriate escalation.

Requirements

  • High school diploma or equivalent required
  • Progressive experience in safety, security, crisis response, homeless services, behavioral health, healthcare, residential services, or a related environment preferred.
  • Supervisory or management experience strongly preferred, particularly with sizable frontline teams working across multiple shifts.
  • Demonstrated experience with de-escalation, crisis response, emergency procedures, incident management, and staff training.
  • Strong situational judgment and the ability to remain calm and make sound decisions in rapidly changing situations.

Nice To Haves

  • bachelor's degree in a related field preferred.

Responsibilities

  • Direct daily Safety operations, staffing, post assignments, coverage, shift handoffs, and team performance.
  • Maintain a visible leadership presence across the Campus and immediate perimeter while identifying emerging risks and preventive measures.
  • Build a participant-centered approach that uses communication, relationship-building, conflict resolution, and de-escalation whenever circumstances safely allow.
  • Lead incident response, emergency preparedness, overdose response, documentation, review, and follow-up.
  • Coach and develop Safety Leads and frontline staff and reinforce clear expectations, authority, escalation protocols, and professional conduct.
  • Coordinate effectively with Client Support, clinical and program staff, Facilities, third-party security, EMS, law enforcement, and other partners.
  • Use incident trends and operational information to improve deployment, procedures, staff training, and campus safety.

Benefits

  • Excellent Benefits package available.
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