Safety Investigator

WestJet Group•Toronto, ON

5d•Onsite

About The Position

The Safety team is looking for a dedicated team player with excellent technical knowledge and experience to join our ranks as a Safety Investigator specializing in Flight Operations or Inflight Operations. Reporting to the Sr. Manager Group Audit, Investigations & Safety Data, the Safety Investigators are responsible for investigating safety files for all operational groups, including Flight Operations, Airports, Inflight, and Technical Operations, as assigned. This position requires in-person collaboration up to five days a week, which is subject to change based on business requirements. This role is eligible to candidates based in Calgary or Toronto.

Requirements

3-6 years of airline experience required
Flight Operations or Inflight experience required
Holds (or has held) a pilot license, flight dispatcher certificate, qualified Cabin Crew Member, or commensurate knowledge, skills, and experience required
Aviation/technical diploma or equivalent combination of education/experience
Strong understanding of safety management principles such as operational risk management processes, investigation practices, safety culture, human and organizational factors analysis, and continuous improvement
Strong communication skills, both oral and written, and ability to communicate at all levels within the organization as well as external stakeholders
Strong relationship-building skills with experience in coordinating the expectations of a diverse set of stakeholders

Nice To Haves

Experience with the Company Reporting System (CRS) is considered a strong asset
Formal accident/incident investigator training preferred
Formal root cause analysis training preferred
Strong knowledge of the CARs relating to airline operations, airworthiness, and SMS preferred

Responsibilities

Conducts accident/incident investigations in accordance with the described process in the Company Safety Manual (CSM) and/or the Encore Safety Manual (ESM). Investigative assignments may include files relating to: Flight Safety, Airport Safety, Inflight Safety, and Tech Ops Safety
Obtains and reviews investigative evidence in support of the investigation, which may include but is not limited to employee interviews, air traffic control recordings, weather data, and/or aircraft maintenance history
Liaises with external governing investigative bodies (Transportation Safety Board/NTSB/EASA) and industry partners, including but not limited to Transport Canada, Nav Canada, Airport authorities, WestJet (WEN/WS/WSW) contractors
Ensures investigation actions are accurately documented in the Company Reporting System (CRS)
Trending of occurrences in the Company Reporting System (CRS). Notification of specific trends to responsible leadership
Recommends, tracks, and verifies the effectiveness of corrective action plans
Notifies the certificate holders or delegates immediately if a regulatory non-compliance is discovered during an investigation
Assists with and/or conducts risk assessments
Liaises with Maintenance Quality Assurance when maintenance compliance issues are detected to ensure they are captured with the appropriate Corrective Action Plan (CAP)
Performs other duties as assigned by the Senior Manager, Group Audit, Investigations & Safety Data, and the Program Manager, Safety Investigations, that support the operational safety management system