About The Position

CHEO is a global leader in pediatric health, serving over 500,000 children and youth annually. It is a 21st-century integrated child and youth health system recognized for its excellence in clinical care, research, and education. CHEO has been recognized as a top employer in Canada by Forbes and Canada's Top 100 Employers. This temporary, full-time position (until October 2027) focuses on coordinating the workplace violence prevention strategy within CHEO, aligning with the organization's "Safety First" priorities. The role involves collaborating with various stakeholders to assess risks, analyze incidents, develop policies, and ensure compliance with legislation and best practices in occupational safety and violence prevention.

Requirements

  • Certificate in Occupational Health and Safety or in progress (Essential)
  • Minimum of a two (2) year Diploma program from an accredited college (Essential)
  • Minimum of three (3) years’ experience with direct patient care related to dealing with Workplace Violence Prevention in a healthcare environment (Essential)
  • Demonstrated in-depth knowledge of the Occupational Health and Safety Act and healthcare regulations.
  • Demonstrated knowledge of regulations related to least restraint policies.
  • Demonstrated general knowledge of corporate/departmental policies and procedures related to health and safety.
  • Demonstrated computer and word processing skills, basic office and clerical skills.
  • Demonstrated accuracy and attention to detail.
  • Flexible approach to work demands.
  • Demonstrated ability to adjust priorities.
  • Criminal Record Check (Level 1) (Essential)

Nice To Haves

  • Completion of the Nonviolent Crisis Intervention (NVCI) training or awareness of the NVCI training program (Preferred)
  • Completion of a psychological first aid training program (Preferred)
  • Canadian Registered Safety Professional (CRSP) or Canadian Registered Safety Technician (CRST) designation (Preferred)
  • Experience in teaching and facilitating training courses (Preferred)
  • Bilingualism (French/English) (Preferred)

Responsibilities

  • Conduct/coordinate departmental workplace violence (WVP) hazard and risk assessments, in collaboration with the Joint Health and Safety Committee (JHSC) at onsite and offsite locations.
  • Conduct/Facilitate root cause analysis (RCA) on WVP-related adverse events as indicated by CHEO’s care review committee (CRC) and other departments as identified.
  • Review and follow up on staff incident/hazard reports - ensure appropriate classification of events and corrective action occurs.
  • Monitor and track violent incidents to determine level of potential risk to patients' staff and visitors/organizational reputation.
  • Prepare and analyze data and reports related to the effectiveness of occupational safety programs. This includes developing and assessment of key indicators and recommending appropriate program strategies.
  • Coordinate WPV prevention committee.
  • Work closely with quality improvement team to ensure corporate strategy goals and objectives are in place, including contributing to the Corporate Harm Index.
  • Participate as a resource member to the Joint Health and Safety Committee at Smyth and at offsite locations.
  • Assist the Manager, Occupational Safety to develop and update policies and procedures for program operation.
  • Network with community partners, networks (including Solutions for Patient Safety) and consultants (PSHSA) regarding workplace violence prevention and occupational safety best practices.
  • Support the development, implementation, and evaluation of occupational safety programming and policies, to meet legislative/regulatory requirements and best practices.
  • Provide subject matter expertise in the interpretation and application of workplace violence legislation and policy to senior management, managers, JHSC’s and Representatives.
  • Coordinate workplace violence training components to ensure all elements are in place.
  • Review and collaborate on physical/mechanical restraint program (e.g. training, standard work, policies).
  • Participate in Code White training program and Security training program.
  • Participate in non-violent crisis intervention (NVCI) training.
  • Perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/departmental policies and procedures related to Occupational Health and Safety.
  • Perform other related duties as required.

Benefits

  • CHEO has been named Canada’s best health-care employer by Forbes in 2024, 2025 and 2026 and is ranked second among Canadian hospitals on its list of Canada’s Best Employers for multiple consecutive years.
  • For the 14th consecutive year in a row, the editors of Canada's Top 100 Employers has recognized CHEO as a top employer in the National Capital Region.
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