Safety and Security Supervisor (Wilson)

Vanderbilt University•Nashville, TN

4d•Onsite

About The Position

Vanderbilt University Public Safety (VUPS) is seeking a Safety and Security Supervisor to lead an assigned unit/shift. This role involves direct supervision of safety and security staff, including Weapons Detection Specialists, Community Service Officers (CSOs), and Safety and Security Specialists. The supervisor will be responsible for training, performance evaluations, scheduling, and ensuring adherence to departmental protocols. The position also involves responding to calls for service, conducting security checks, assisting with emergency response, and engaging with the community for crime prevention and special events. This role is crucial in fostering a safe and secure environment for the Vanderbilt community.

Requirements

Must possess a High School Diploma or G.E.D.
Minimum of three (3) years of proven experience as a security officer or equivalent role.
At least one (1) year of supervisory experience.
Must successfully complete the department field training program and all required VUPS training (De-escalation, Pressure Point Control Tactics, CPR/AED certification, and CSO training).
Must demonstrate knowledge of all University and Police Department written directives, rules, and regulations within 30 days of hire.
Must possess and maintain a valid Driver's License and a satisfactory driving record.
Proven ability to supervise and guide staff, develop personnel skills, provide constructive feedback, and handle disciplinary issues.
Must exhibit the willingness and ability to make timely, sound, fact-based decisions and accept responsibility.
Must remain calm and objective during stressful or unpleasant situations, demonstrating self-restraint in challenging circumstances.
Excellent demonstrated written and oral communication and public speaking skills.
Must be able to establish and maintain effective working relationships with the public, enforcement officials, and diverse university/medical center constituencies.
Excellent customer service skills and demonstrated problem-solving skills are essential.
Must be able to organize, prioritize, and manage multiple tasks independently.
Must pass a thorough background investigation and drug test demonstrating good moral character, a good driving record, and no prior criminal convictions that would prohibit certification under the State of Tennessee Private Protective Services Act.
Must obtain required immunizations and medical tests to work in patient care and high-risk areas.

Nice To Haves

Experience working with Microsoft Word, Excel, and other computer programs is preferred.

Responsibilities

Lead an assigned unit/shift, directly supervising safety and security staff.
Train, re-train, and educate staff on weapons detection systems and security protocols.
Conduct quarterly performance evaluations, provide coaching, and manage performance conversations and necessary counseling.
Maintain and update the shift schedule, review/approve timesheets, and time off/leave requests.
Serve as operational backup for Weapons Detection Specialists and CSOs as needed.
Conduct routine audits of operational processes, personnel inspections, and equipment checks.
Prepare and review all appropriate reports and documents submitted by direct reports.
Keep management informed of significant security events and prepare activity reports.
Participate in management and key stakeholder meetings.
Lead accountability measures to ensure fair and impartial service delivery.
Conduct preliminary investigations into employee misconduct complaints.
Conduct individual building security checks and directed patrols.
Respond to general calls for service, including building access/lock-ups, motorist assists, and personal safety escorts.
Assist with emergency response (fire/medical), including secure transportation and aiding medical personnel in the detention of psychiatric patients.
Conduct bi-weekly Emergency Phone Tests for the assigned zone.
Provide backup for other officers/personnel as necessary.
Proactively patrol assigned areas to identify potential security risks.
Lead problem-solving initiatives through community partnerships to develop crime prevention strategies.
Coordinate with Community Relations personnel regarding physical security, safety information, and crime prevention issues.
Provide required security, crowd control, and order maintenance for special events.
Performs other duties as assigned.