Safety and Security Officer

Hyatt Vacation Ownership

1d•Onsite

About The Position

At Hyatt Vacation Club (HVC), the Safety & Security Officer assists in providing Owners/guests with memorable vacation experiences in a supportive, friendly, and beautiful work environment. The role involves ensuring everyone is connected by care and inclusivity. Hyatt Vacation Ownership is dedicated to creating happiness for its nearly 100,000 Owner families and guests, as well as its talented associates. The company offers a fulfilling career with competitive pay, benefits, career development, rewarding relationships, and a culture that promotes fun, work-life balance, respect, collaboration, and diversity. It is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Requirements

Available to work various shifts, holidays, and both weekend days.
Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended period of time.
Lift/Carry/Push/Pull Items that Weigh up to 50lbs without assistance.
Position may require background and drug screening contingent on company policy in accordance with applicable legal requirements.
Driver's license (for both driving company vehicle and golf cart).

Responsibilities

Patrols all areas of the property by foot or vehicle using specified equipment (e.g., flashlight, high visibility jacket).
Administers first aid/CPR to Owner/guests or associates as required.
Ensure Owner/guest and meeting rooms are secure and assist Owner/guests with room access.
Monitors Closed Circuit Televisions (CCTV), perimeter alarm systems, duress alarms, and fire life safety systems.
Responds to the scene of Owner/guest or associate accidents and determine if emergency aid is required.
Defuses Owner/guest or associate disturbances/altercations following company policies and procedures.
Handles lost and found, logging and returning items.
Utilizes computer systems, prepares and reviews written documents accurately and completely; and answers the phone using proper telephone etiquette.
Oversee OSHA & FLS violations to mitigate risks throughout the property.
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.