Safety and Security Officer

Marriott • Dallas, TX

4h • Onsite

About The Position

The Safety and Security Officer is responsible for patrolling all areas of the property, assisting guests with room access, and monitoring various security and safety systems including Closed Circuit Televisions, perimeter alarm systems, duress alarms, and the fire life safety system. Key duties involve conducting daily physical hazard inspections, responding to accidents, administering first aid/CPR as needed, and assisting guests and employees during emergency situations. The officer will notify appropriate personnel of incidents, defuse disturbances, complete incident reports, resolve safety hazards, and escort unwelcome persons from the property. Additional responsibilities include reporting to vehicle accidents/thefts, completing shift summaries, maintaining confidentiality of security documents, and conducting investigations and interviews. The role also requires adherence to all company policies and procedures, reporting unsafe conditions, completing safety training, maintaining a professional appearance, protecting company assets, and providing excellent guest service by anticipating and addressing needs, assisting individuals with disabilities, and communicating professionally. Physical demands include standing, sitting, or walking for extended periods, lifting objects up to 50 pounds (or 75+ with assistance), and navigating various physical environments.

Requirements

• Ability to stand, sit, or walk for an extended period of time
• Ability to read and visually verify information in a variety of formats (e.g., small print)
• Ability to visually inspect tools, equipment, or machines (e.g., to identify defects)
• Ability to enter and locate work-related information using computers and/or point of sale systems
• Ability to move at a speed required to respond to work situations (e.g., run, walk, jog)
• Ability to stand, sit, or walk for an extended period of time or for an entire work shift
• Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance
• Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination
• Ability to move through narrow, confined, or elevated spaces
• Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping
• Some states may have additional licensing/registration requirements to be considered for this position

Nice To Haves

• High school diploma or G.E.D. equivalent

Responsibilities

• Patrol all areas of the property
• Assist guests with room access
• Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system
• Lock property entrances when required
• Conduct daily physical hazard inspections
• Respond to accidents, contact EMS or administer first aid/CPR as required
• Assist guests/employees during emergency situations
• Notify appropriate individuals in the event of accidents, attacks, or other incidents
• Defuse guest/employee disturbances
• Call for outside assistance if necessary
• Complete incident reports to document all Security/Loss Prevention related incidents
• Handle all interruptions and complaints
• Resolve safety hazard situations
• Escort any unwelcome persons from the property without interrupting the orderly flow of property operation
• Report to scenes of vehicle accidents/thefts
• Call for assistance using proper code responses
• Complete a Loss Prevention shift summary/daily activity report
• Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals
• Conduct investigations and gather evidence
• Conduct interviews with relevant parties
• Follow all company policies and procedures
• Report accidents, injuries, and unsafe work conditions to manager
• Complete safety training and certifications
• Ensure uniform and personal appearance are clean and professional
• Maintain confidentiality of proprietary information
• Protect company assets
• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests’ service needs
• Assist individuals with disabilities
• Thank guests with genuine appreciation
• Speak with others using clear and professional language
• Prepare and review written documents accurately and completely
• Develop and maintain positive working relationships with others
• Support team to reach common goals
• Comply with quality assurance expectations and standards
• Perform other reasonable job duties as requested by Supervisors

Benefits

• Dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity
• Actively foster an environment where the unique backgrounds of our associates are valued and celebrated
• Commitment to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law
• Opportunities for training, development, recognition
• A place where you can pursue your passions in a luxury environment with a focus on holistic well-being
• True camaraderie with a diverse group of co-workers

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees