Safety and Security Manager

Dexterra Remote Services • Dallas, TX

12h • Remote

About The Position

Reporting to the General Manager, the Safety and Security Manager builds and leads the security program for a 24/7 workforce accommodation hub and manages safety advisors and a hub serving more than 4,000 residents, employees, contractors, and visitors. The hub operates as a large residential campus with controlled entrances, lodging, dining and recreation facilities, parking and traffic flows, service deliveries, construction interfaces, and continuous operations. The manager is the site authority for physical-security operations and the primary security advisor to hub leadership. The role aligns contract security teams and health and safety under a common operating model, establishes post orders and escalation protocols, manages access and badging, leads incident response and investigations, and uses data to improve performance.

The role oversees security operations, vendor performance, the site security plan and procedures, credentialing, traffic control, security technology, risk assessments, incident management, investigations, health, safety and environmental programs, and medical services across multiple departments. It also serves as a liaison among site management, medical personnel, external healthcare providers, regulatory agencies, emergency services, and other stakeholders.

The schedule is a 16-day-on, 13-day-off rotation. The position requires regular on-site presence and travel throughout a large indoor and outdoor worksite, with an on-call rotation and occasional evenings, nights, weekends, and holidays. Occasional travel for training, vendor reviews, or business needs may be required. The posting describes a remote work model, with Dallas–Fort Worth or another Southern U.S. location preferred. U.S. health and welfare benefits are available through employee-paid or employee-contributory plans, and a 401(k) plan is offered with automatic enrollment and discretionary company matching contributions.

Requirements

• At least five years of progressively responsible physical-security experience, including at least three years leading a large site, campus, industry, hospitality, public safety, military, or contract-guard operation.
• Demonstrated experience managing supervisors and third-party security providers in a 24/7 environment.
• Working knowledge of access control, visitor management, CCTV/video surveillance, radio communications, incident management, patrol operations, and physical-security principles.
• Experience developing post orders, standard operating procedures, emergency protocols, staffing plans, training programs, and performance metrics.
• Sound judgment under pressure and ability to lead a coordinated response and communicate clearly with senior leaders and frontline personnel.
• Strong investigation, report-writing, conflict-resolution, coaching, and stakeholder-management skills.
• Valid driver's license and ability to satisfy background, motor-vehicle-record, and site-access requirements.
• Ability to work on site and respond outside normal hours when significant incidents or operational conditions require management presence.
• Current Texas private-security registration or eligibility to obtain the registration applicable to assigned duties.
• A commissioned/Level III credential is required only if assigned armed security duties.
• Experience within HSE, Risk, Compliance, Client Assurance, or a related field.
• Ability to work on site with regular presence across a large indoor and outdoor worksite, and to travel occasionally for training, vendor reviews, or business requirements.
• Ability to remain mobile for extended periods and work in variable weather, lighting, noise, and terrain, with reasonable accommodation as required by law.
• Availability for an on-call rotation and occasional evenings, nights, weekends, and holidays based on critical incidents, exercises, and operational needs.

Nice To Haves

• ASIS Certified Professional (CPP), Physical Security Professional (PSP), Certified Emergency Manager (CEM), FEMA/NIMS incident-command training, or comparable credentials.
• NIMS 100, 200, 700, and 800 training.
• Bilingual English/Spanish.

Responsibilities

• Build and lead the security program for the workforce accommodation hub and manage safety advisors.
• Direct 24/7 security operations across gates, patrols, dispatch/control room, resident areas, parking, deliveries, special events, and other assigned posts.
• Set security contractor service expectations; validate staffing and qualifications; review schedules; inspect posts; manage deficiencies; and hold vendors accountable to contracts and key performance indicators.
• Own and maintain the site security plan, post orders, standard operating procedures, emergency response protocols, and threat-specific playbooks.
• Manage credentialing and visitor management, protect restricted areas, and coordinate vehicle screening, deliveries, parking enforcement, and safe pedestrian and vehicle movement.
• Oversee operational use and availability of CCTV/video management, access-control, intrusion/alarm, radio, duress, and incident-management systems; coordinate maintenance and lifecycle needs with IT and Facilities.
• Conduct security risk assessments, audits, and vulnerability reviews; monitor emerging threats; maintain the security risk register; and recommend mitigations, budgets, and capital priorities.
• Lead health, safety, and environmental programs, ensuring regulatory compliance, managing operational risks, driving continuous improvement, and supporting safe and sustainable business performance.
• Serve in the site's incident-management structure and coordinate responses to critical events, including violence, threats, trespass, theft, fire alarms, medical events, severe weather, missing people, and demonstrations.
• Ensure incidents are stabilized, documented, preserved, and escalated; lead or coordinate investigations, evidence handling, interviews, trend analysis, and corrective actions with HR, Legal, and law enforcement.
• Provide strategic leadership and operational oversight of medical services across multiple departments, including healthcare delivery, emergency response, and occupational health programs.
• Liaise between medical personnel, site management, external healthcare providers, and regulatory agencies as required.
• Ensure medical incidents, treatments, and documentation are managed accurately, confidentially, and according to established protocols.
• Advise operational teams on hazard controls, safe work practices, personal protective equipment, and environmental protection measures.
• Establish a professional, service-oriented security culture; verify orientation, licensing, and site-specific competency; coach supervisors; and lead drills and after-action reviews for site personnel.
• Build working relationships with hub operations, Safety, HR, Facilities, IT, client representatives, construction teams, emergency medical providers, fire services, and law enforcement.
• Drive medical governance, workforce capability, service excellence, risk management, compliance monitoring, and continuous improvement.

Benefits

• Comprehensive U.S. health and welfare benefits through employee-paid or employee-contributory plans, with enrollment options based on individual and family coverage needs.
• 401(k) plan with automatic enrollment and discretionary company matching contribution.
• 16 days on and 13 days off rotation supporting home and work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed