This role is all about being the first impression and the information hub. You'll greet guests with genuine warmth, check IDs, manage entry flow, and set the tone for an amazing night. But you're also knowledgeable—you know our menus, our offerings, our vibe—and you guide guests confidently, answer their questions, and help them discover what makes The Clevelander special. You're the face of safety and hospitality combined. You handle situations with tact, excellent communication, and a fun attitude that keeps the energy positive. Your job is to protect our guests, team and venue while making everyone feel welcomed, informed, and excited. Attention to detail, quick decision-making, strong interpersonal skills, and infectious professionalism are everything. You're the MVP who ensures every guest starts their night on the right note—safely and happily. If you're passionate about hospitality, safety, guest experience, and love keeping the Miami spirit alive in every interaction, we'd love to review your application.
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Career Level
Entry Level
Education Level
No Education Listed