Safety and Protective Services Associate, Full Time

The Mariners' Museum•Newport News, VA

19h•Onsite

About The Position

The Mariners’ Museum and Park is seeking a full-time Safety and Protective Services Associate to join their team and help maintain a safe, welcoming environment where visitors, employees, collections, and facilities can thrive. The Safety and Protective Services Associates are not only incident responders, but also part of The Mariners’ prevention and risk-reduction program. Success means identifying risks early, taking appropriate action, and helping prevent incidents before they occur. The position brings together security, safety, fire and life-safety inspections, visitor service, and emergency response, providing an opportunity to make a meaningful impact on the safety and experience of everyone who visits and works at The Mariners’ Museum and Park. This position may be well suited for candidates with experience in or retired from: fire service, EMS, military service, security, or other public safety roles who enjoy helping others and want to use their skills to create a safe, welcoming experience for others. Experience in these areas is valued, but it is not required and welcome all interested applicants to apply! This is a full-time, non-exempt position with an hourly rate of $17.00 plus a full benefits package. The Mariners’ Museum and Park is open seven days a week, and shifts will include weekends and holidays.

Requirements

Strong observational, communication, and customer-service skills.
Ability to identify, document, and report security and safety concerns.
Ability to remain calm and follow established procedures during emergencies.
Ability to complete inspections and written reports accurately.
Ability to work independently and as part of a team.
The position requires regular walking and standing throughout museum facilities and may include indoor and outdoor assignments.
Schedules may include days, evenings, weekends, holidays, and special events.
May be required to perform standby/on-call duties outside of normal operational hours and respond to security, safety, facility, or emergency situations as needed.
A high school diploma or equivalent is required.
Must have the ability to obtain various Mariners’ sponsored safety and emergency response certifications.
Must be able to pass a background check and possess a clear motor vehicle record prior to employment.
On-call Availability: Employees assigned to on-call shifts are expected to maintain an ideal response time of 45 minutes or less to The Mariners’ Museum and Park campus.

Nice To Haves

Previous security, safety, museum, emergency-response, hospitality, or customer-service experience is ideal.

Responsibilities

Conduct routine patrols and identify security, safety, and fire hazards.
Perform and document routine fire and life-safety inspections, including fire extinguishers, AEDs, exits, evacuation routes, fire doors, emergency equipment, and potential fire hazards.
Assist museum departments with the Hazard Communication (HazCom) Program, including supporting chemical labeling, Safety Data Sheet access, and general program compliance.
Report deficiencies and assist with corrective-action follow-up.
Protect museum collections, exhibitions, facilities, visitors, and employees.
Monitor galleries, entrances, restricted areas, CCTV, alarms, and access-control systems as assigned.
Respond to medical emergencies, fire alarms, safety incidents, suspicious activity, disruptive behavior, and other emergencies.
Assist with evacuations, emergency drills, and preparedness activities.
Provide professional visitor assistance while maintaining situational awareness.
Complete accurate inspection records, incident reports, and other required documentation.
Participate in required security, safety, fire/life-safety, first aid/AED, and emergency-response training.
Work collaboratively with other Mariners’ departments to identify and reduce risk.
May have to perform standby duties.