Safe at Home Case Aide

Bethany Christian Services USA • Mattoon, IL

6d • Onsite

About The Position

As a Case Aide you will give unsupported and isolated families more stability to get through hard times. As part of our Bethany team, you’ll help parents connect with community resources and build support networks to keep their families together and their children out of foster care. By strengthening families before crisis hits, you’ll help them stay where they belong— together.

Requirements

• High School Diploma or equivalent
• Demonstrated organizational skills
• Excellent verbal and written communication skills
• Must have an ability to provide excellent and compassionate customer service
• Ability to work independently with strong attention to detail
• Must be reliable with time sensitive deadlines and tasks
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite
• Must be 21 years old with a valid driver's license with at least 3 years driving experience in the U.S. to operate a vehicle on behalf of Bethany
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate coverage
• Pass a criminal history screen, including state and local child protection agency registries
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity

Responsibilities

• Provide transportation to clients not limited to medical appointments, foster homes, and other social agencies
• Assist with scheduling medical and dental appointments for clients
• Draft and maintain notes related to interactions and areas of concern observed during visits and share notes with assigned case manager
• Monitor home visits with clients
• Complete paperwork and phone calls for case manager, as requested
• Schedule and prioritize work duties in partnership with supervisor and other team members
• Report transportation problems that occur and impede timely transportation request
• Attend trainings and meetings as assigned by supervisor
• May assist with file audits and small purchase requests
• May be required or asked to participate in a Bethany sponsored event
• Complete other duties as assigned

Benefits

• Experience a team environment with other professionals who are motivated by faith, support one another, pursue excellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Low-cost health benefits (medical, dental, and vision)
• Matching 403B retirement contributions
• Generous time off (11 paid holidays, PTO Your Way, paid parental leave, separate sick and paid absence banks)
• Education reimbursement for master’s degree program in human services
• Comprehensive employee assistance and wellness program
• Employee covered long-term disability and term life insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED