Experienced Sabre Travel Consultant

American Express Global Business Travel

2d•$39,200 - $72,800•Remote

About The Position

Amex GBT is seeking a skilled Sabre Travel Consultant to join their highly skilled remote team. This role involves providing outstanding service to corporate business clients, advising and arranging travel, conducting research on travel options, and ensuring compliance with travel policies. The company prides itself on its inclusive culture, innovation in travel tech, and opportunities for internal promotion and career advancement.

Requirements

Passion for excellence in client service, including proactive anticipation of needs
Native GDS expertise - Sabre
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, or airline reservation)
Resolving customer issues quickly and independently / with supplier
Teamwork and openness to feedback

Responsibilities

Advise and arrange travel for corporate business customers (both individuals and groups)
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Use Global Distribution System (GDS) - Sabre
Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
Use positive telephone service techniques and act on special customer requests
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels