RV Center Service Writer

Ocean Lakes Service Corp.Myrtle Beach, SC

About The Position

Do you enjoy helping people, staying organized, and keeping things running smoothly behind the scenes? If so, we have the perfect opportunity for you! As a Service Writer, you’ll play a key role in the success of our RV Center by helping coordinate the day-to-day operations that keep our guests happy and their adventures on track. At the Ocean Lakes RV Center, no two days are the same! You’ll be part of a supportive team in a fun, fast-paced environment where your organization, problem-solving skills, and friendly personality make a real difference for our guests and fellow Teammates. If you’re ready to combine customer service, teamwork, and a love for helping others in one exciting role, we’d love to hear from you!

Requirements

  • Enjoy helping people
  • Stay organized
  • Keep things running smoothly
  • Organization skills
  • Problem-solving skills
  • Friendly personality
  • Customer service skills
  • Teamwork skills

Responsibilities

  • Welcome guests and assist them with their RV parts and service needs.
  • Prepare and manage service work orders with accuracy and attention to detail.
  • Coordinate with technicians to ensure repairs and services are scheduled efficiently.
  • Maintain inventory and order parts for RV systems such as refrigerators, furnaces, and air conditioning units.
  • Process warranty claims and help ensure reimbursements are completed properly.
  • Step in to support the team by assisting with guest transactions and assigning work orders when needed.
  • Keep the parts department organized, clean, and running efficiently.
  • Deliver outstanding customer service and create memorable experiences for our guests.
  • Build positive relationships with teammates across all departments.
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