Rural CHW Program Coach

Universities of Wisconsin•Madison, WI

6d•$70,000•Hybrid

About The Position

The Rural Community Health Worker (CHW) Program Coach is a CHW role responsible for providing web-based and in-person training throughout rural Wisconsin, technical assistance, and coaching to rural organizations employing CHWs under the Wisconsin Rural Health Transformation Program (RHTP). This position works with grantee organizations to strengthen CHW program start-up, implementation, and sustainability — tailoring support to their unique context and needs. Drawing on their own experience as a CHW, the Rural CHW Program Coach anticipates the practical challenges CHWs and organizations face, proactively problem-solves, and provides support that strengthens capacity and effectiveness. This grounded perspective shapes every aspect of the role and builds on the relational nature of CHW work. The role works closely with UW-PHI RHTP CHW Initiative leadership, CHW leaders, healthcare and community-based organizations to ensure that technical assistance, training resources, and learning experiences reflect CHW values, rural community realities, and workforce development goals. In addition, this position builds trust-based relationships across Wisconsin’s rural public health landscape, supports peer learning among grantee organizations, and contributes to a sustainable statewide CHW workforce by strengthening organizational capacity and advancing CHW integration. This position may require some work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location. Must provide a valid driver's license. Employees may use their own transportation or receive approval for University Car Fleet usage. Employment is conditional pending the results of a Pre-hire Driver Authorization Check. University sponsorship is not available for this position, including transfers of sponsorship and TN visas. The selected applicant will be responsible for ensuring their continuous eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of appointment. This position is an ongoing position that will require continuous work eligibility. If you are selected for this position you must provide proof of work authorization and eligibility to work.

Requirements

Lived or professional experience as a Community Health Worker (CHW) or Community Health Representative (CHR)
Demonstrated understanding of CHW values and practice, including trust-based relationship building and community accountability
Experience working with CHW workforce development efforts
Experience building capacity through training, coalition building, or coaching
Comfort using common office and collaboration tools such as Microsoft Office, Google Workspace, Zoom, or similar platforms
Must provide a valid driver's license.
Continuous eligibility to work in the United States.

Nice To Haves

Multilingual
Project management experience
Experience working within grant-funded programs or supporting grantees
Familiarity with the Rural Health Transformation Program or Wisconsin DHS CHW initiatives
Knowledge of Medicaid CHW sustainability policies and approaches
Experience living in or supporting rural or tribal communities
Experience with CHW sustainability policies and approaches

Responsibilities

May assist with the monitoring of outreach program budget spending
Develops and evaluates curriculum and programs and provides recommendations for improvement
Identifies, promotes, and maintains external partnerships to support the outreach program
Researches, develops, and facilitates outreach program content and materials
Reviews and adapts coaching resources, tools, and TTA materials that reflect CHW values, rural community realities, and workforce development goals
Delivers outreach program content and materials to community members
Leads the implementation of programs, policies, and procedures through oversight of day-to-day activities for program staff and student and community volunteers
Schedules and secures resources and communicates logistics in support of an outreach program