Running Club Engagement Lead

New York Road Runners•New York, NY

2d•$76,000•Hybrid

About The Position

Reporting to the Director of Government Affairs & Community Engagement, the lead is specifically responsible for NYRR’s day-to-day relationships and engagement with running teams, clubs, and crews across New York City. The successful candidate will establish and grow relationships with these groups, increasing opportunities of engagement with NYRR races, programs, and other events. This role will help build NYRR’s visibility and impact with the local running community. Based on strategy informed by the Chief of Communications and Community and developed with the Director, the Lead will design and implement a comprehensive community outreach and engagement plan for local run clubs, deepening the organization’s engagement with runners. This position will serve as the primary contact point for the running club community and represent NYRR at Club Council meetings and events.

Requirements

5-plus years’ experience leading and managing community initiatives.
Strong interpersonal skills with the ability to engage a wide range of stakeholders and cultures.
Experience participating in and/or working with run clubs.
Knowledge of the New York City run club community.
Excellent communication skills and experience in customer service.
Tangible experience of having expanded and cultivated relationships over time.
Ability to work well with people at all levels of an organization, developing relationships with diverse constituencies.
A passion for being a part of the NYRR community, health and wellness along with a commitment to the mission, programs, and future aspirations of the organization.
Flexible and adaptable style.
A professional and resourceful style; and as a team player, to manage multiple tasks and projects at a time.
Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook).
Strong commitment to diversity, equity, and inclusion.

Nice To Haves

Bachelor’s degree preferred.
Ability to speak another language strongly preferred.

Responsibilities

Serve as the New York Road Runners’ run club ambassador, lead club engagement efforts for the organization.
Develop and implement a run club outreach and engagement plan.
Cultivate and grow partnerships with local run clubs to deepen engagement with NYRR programs, events, and services.
Share information about NYRR and its programs and initiatives while speaking to the mission of the organization.
Provide customer support and assistance to run clubs by working closely with various departments including Runner’s Services and Timekeeping and scoring troubleshoot issues.
Lead Club Council meetings and organize other run club engagements including Club Night, in collaboration with the Events Development and Production team.
Manage all communications to run clubs, working closely with the Marketing and Communications team on its regular emails and monthly newsletters, and emails requested by SPRP and other departments.
Organize cross-functional teams’ involvement in Club / Club Council quarterly meetings and other club-facing events, including agenda and meeting notes.
Support the organization in other community engagement matters as needed.
Support volunteer recruitment and cultivation to support community engagement programs.
Manage the Streakers program, answering emails and working with EDP to produce any Streakers related events.