Seasonal At Your Service Runner
About The Position
This position is responsible for ensuring communications equipment works properly, placing requested items in guest rooms, delivering extra amenities, providing complimentary toiletries, and delivering various items to guest rooms. The role also involves delivering food, beverages, or other amenities and assembling to-go orders. The Runner must follow all company policies, report accidents, maintain a clean and professional appearance, protect company assets, and provide excellent guest service. This includes welcoming guests, anticipating their needs, assisting individuals with disabilities, and maintaining positive working relationships with colleagues. The role requires the ability to read and visually verify information, inspect equipment, stand or walk for extended periods, and lift objects up to 50 pounds. It also involves moving through various spaces, reaching, bending, and performing other reasonable duties as requested.
Requirements
- High school diploma or G.E.D. equivalent.
- No related work experience.
- No supervisory experience.
- None
Responsibilities
- Test beepers and radios to ensure communications equipment works properly.
- Place requested items such as rollaway beds and refrigerators in guest rooms.
- Deliver extra towels, bathrobes, and other items to guest rooms.
- Provide complimentary toiletries to guests, such as toothpaste, razors, and shampoo.
- Deliver items (e.g., messages, mail, faxes, packages, flowers, sundry items, gift items) to guest rooms.
- Deliver rollaway, cribs, linens, toiletries, and other items requested by guests to guest rooms.
- May deliver food, beverage or other amenities and assemble orders to go.
- Follow all company policies and procedures.
- Report accidents, injuries, and unsafe work conditions to manager.
- Ensure uniform and personal appearance are clean and professional.
- Maintain confidentiality of proprietary information.
- Protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Anticipate and address guests’ service needs.
- Assist individuals with disabilities.
- Thank guests with genuine appreciation.
- Speak with others using clear and professional language.
- Develop and maintain positive working relationships with others.
- Support team to reach common goals.
- Comply with quality assurance expectations and standards.
- Read and visually verify information in a variety of formats (e.g., small print).
- Visually inspect tools, equipment, or machines (e.g., to identify defects).
- Stand, sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps.
- Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
- Perform other reasonable job duties as requested by Supervisors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
