RTV Assistant

ZT Systems • Secaucus, NJ

5d • Onsite

About The Position

We are seeking a RTV (Return to Vendor) Assistant to join our RMA department and to assist in order processing, order entry and other duties as assigned. This position will be based in Secaucus, NJ.

Requirements

• Demonstrated ability to work in a self-directed, high energy, fast paced environment
• Strong organizational and time management skills
• Working knowledge of Microsoft Office applications including Outlook, Word and Excel
• Knowledge in using SAP.
• Some previous office assistant / administrative experience
• Good communication skills; both written and verbal
• Lifting up to 40 lbs. may be required- physical moving of products from one area to another
• Ability to effectively address issues at all levels of management
• Collaborative, flexible and adaptable
• Ability to see the business needs through system requirement for smooth integration of the project
• Minimum 1 year of administrative related experience.

Nice To Haves

• Inventory management and/or shipping/receiving experience preferred

Responsibilities

• Count, sort and verify all incoming returned products to verify receipt of items on requisitions or invoices
• Examine the returned items to verify conformance to specifications
• Process orders; receive orders, close orders and heavy data entry responsibilities
• Work with Warehouse department on storage of returned particles according to identifying information
• Compiles information and reports on use of stock, adjustments of inventory counts and stock records, damage to stock, location changes and etc.
• Acquire approvals from management to process RMAs for replacement / credit
• Coordinate the availability of parts for shipping and communicate with both internal departments and external customer on the status of RMAs
• Comply and follow all procedures within company policy
• May perform other duties and responsibilities as assigned

Benefits

• Competitive base salary
• Performance-based annual bonus eligibility
• 401(k) retirement savings plan
• Tuition reimbursement for eligible education programs
• Comprehensive medical, dental, and vision coverage with access to leading providers
• Mental health resources and employee wellness support programs
• Company-paid life and disability insurance
• Paid time off (PTO) and company-paid holidays
• Parental leave and family care support programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree