The General Manager is responsible for providing property management and related real estate services for assigned properties managed in the assigned territory. Specific responsibilities include: Supervise a staff of property managers, assistant property manager(s), property accountant(s), bookkeepers, and facility maintenance personnel based on the size and needs of the assigned property/portfolio. Support and guide staff with specific coaching in order that annual property objectives are met or exceeded. Work with the real estate team to complete annual budgets, monthly/quarterly forecasts, and extensive capital plans. Additionally, develop innovative operating strategies, continually reviewing, analyzing, and providing clarification on various operating policies and procedures in order to meet the company goals and objectives. Ensure constant quality, curb appeal, asset preservation, and risk management according to company standards. Prepare and manage capital investment recommendations relative to client for asset preservation, revenue enhancement, and marketing improvements to assets. Plans, directs, and communicates actions required. Ensure that all activities and/or work performed adhere to established standards and codes. Defines operational objectives, identifies proposed programs, and designs appropriate procedures. Contributes to the effective team management of all property problems, issues, and opportunities. Focus on customer service in terms of tenant and client satisfaction. Coordinate all major capital improvement projects. Provide back-up support for other activities as necessary, such as leasing and marketing. Assists with establishing standards and protocols for property management services related to new RTG clients in the surrounding markets. Integral part of securing new property management business accounts in the local/regional markets.
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Job Type
Full-time
Career Level
Manager