RSC Operations Coordinator

Atkore•Harvey, IL

4d•Hybrid

About The Position

Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions. We are currently looking for an RSC Coordinator to be based out of Dallas-Fort Worth, TX or Cartersville, GA. Reporting to the Regional Service Center Manager, this person will directly and indirectly support Regional Service Centers across the United States and Canada by coordinating operational support, analyzing and maintaining performance data, administering key systems, managing purchasing and facility support activities, and partnering across functions to drive consistent RSC processes. The ideal candidate will have 3-5 years of administrative support experience, strong analytical and problem-solving skills, proficiency in Microsoft Office and Excel, and the ability to manage multiple priorities while delivering high-quality customer support. A bachelor's degree is preferred, and experience in a lean warehouse or business-system-based organization is a plus.

Requirements

3-5 years of administrative support experience, preferably in a multi-site operational or distribution environment.
Working knowledge of Tableau, Power BI, Enablon, Basware, and JD Edwards, with strong Microsoft Office and Excel skills.
Strong analytical, problem-solving, organizational, and attention-to-detail skills with the ability to manage multiple priorities.
Excellent written, verbal, customer-service, and interpersonal skills, including the ability to work constructively with all levels of the organization and across cultures.

Nice To Haves

Bachelor's degree preferred.
Experience in a lean warehouse or business-system-based organization is a plus.
Ability to travel approximately 5%.

Responsibilities

Support the Customer Experience Manager and designated Regional Service Centers with day-to-day operational needs, including onboarding support, visitor coordination, communications, and other administrative activities.
Generate, collect, analyze, and organize RSC data to support KPI and metric performance; maintain training completion, Standards of Work, LSNI, 5S, work instructions, and related documentation while partnering with corporate functions to drive One Atkore alignment.
Serve as a subject matter resource and maintain assigned RSC systems, including Tableau, Power BI, Enablon, Basware, and JD Edwards; coordinate labels, badges, documents, invoices, purchase orders, and work orders as needed.
Coordinate purchasing and inventory levels for operational consumables, finished goods, office supplies, and miscellaneous site needs; work with Procurement to research and onboard vendors for janitorial, pest control, PIT/battery equipment, racking, landscaping, plumbing, electrical, and other facility services.
Partner with Property Management and RSC Finance to understand lease scope, coordinate facility repairs and improvements, align spending for MRO and forklift-related costs, and identify opportunities to reduce or avoid costs.
Promote safety and employee engagement across the RSC network, travel to other RSC locations as needed to troubleshoot and provide support, and embrace Atkore's core values of Integrity, Respect, Excellence, Teamwork, and Accountability.