RS Service Team Supv A&P

Gulfstream•Savannah, GA

7d•Onsite

About The Position

Assists Service Team Manager (STM) in managing projects including planning, scheduling, organizing, coordinating, & supervising work/labor hours to meet master schedule. Manages & mentors subordinate personnel ensuring safety & quality of work. Accountable for maintaining the engagement of the team by establishing environment of collaboration, creating a culture of development where employees are supported in seeking growth opportunities, & guiding team to high quality performance.

Requirements

High School Diploma or GED required.
2 years related technical aviation maintenance experience.
A&P (FAA Airframe and Powerplant) license required.
Demonstrated leadership ability.
High degree of integrity.
Strong verbal & written communication skills.
Able to interact effectively with internal & external customers to support various projects, assist in troubleshooting aircraft systems as requested.
Able to read, write, speak, & understand the English language.

Nice To Haves

G500/G600/G700/G800 experience preferred.

Responsibilities

Ensures accurate, meaningful communication flow between leadership & team to ensure alignment.
Delivers timely Progressive Counseling when necessary to maintain safety, compliance, & appropriate behavior amongst team.
Conducts regular contribution & development discussions (end-of-year discussions, 1:1) & supports development investment for all team members.
Establishes & cascades departmental goals aligned with organizational goals.
Communicates performance expectations.
Supports entire team to meet department goals.
Coordinates with support departments to ensure materials & equipment are available for the department.
Ensures work is performed in accordance with the Repair Station Manual, Corporate policies, Site Operating Procedures, FARs, & all other regulatory mandates.
Performs daily safety audits to drive & promote site safety goals/initiatives.
Manages workflow to ensure customer outdates are met.
Closes the loop with STM on team feedback & communications with customers.
Actively manages project estimates, communicates/elevates new squawks & related new labor estimates to STM.
Serves as the back up to the STM for communication to customer regarding work complete, including discrepancies & estimates (off-shift Supervisor serves as the primary customer point of contact).
Off-shift Supervisor serves as main contact for hangar or weather-related emergencies, injuries, and/or aircraft damage, serves as the MAZE for hangar evacuations, identifies and helps resolve necessary facility repairs.
Reviews daily job charging.
Reviews/controls hours of technicians & leads.
If required, resolves warranty claim issues with Aircraft/Engine/APU manufactures/vendors.
Institutionalizes Lean & continuous improvement.
Assists Service Team Manager in hiring/onboarding as required.
Perform other duties as assigned.