RPM Specialist

Home Physicians GroupOrlando, FL
Remote

About The Position

Join a Growing, Patient-Centered Healthcare Team Since 2005, our practice has built a strong reputation for providing compassionate, high-quality care to patients in skilled nursing facilities, assisted living communities, and their homes. With more than 25 practitioners serving patients across 14 counties, we offer the stability of an established organization along with the support of an experienced, collaborative clinical team. We are seeking a compassionate, organized, and tech-savvy RPM Support Specialist to join our Remote Patient Monitoring team. This position plays an important role in supporting patients who use remote monitoring devices and helping providers proactively manage patient care.

Requirements

  • Medical certification required (CMA, RMA, LPN, or other relevant medical certification).
  • High school diploma or GED required.
  • Knowledge of medical terminology and medications.
  • Strong computer skills, including Microsoft Office and electronic medical records.
  • Excellent communication, organization, problem-solving, and time-management skills.
  • Ability to work independently while effectively collaborating with a healthcare team.
  • Reliable broadband internet connection for remote work.
  • Ability to travel as needed for RPM patient support.

Nice To Haves

  • Medical office experience preferred.

Responsibilities

  • Monitor patient vital signs and remote monitoring alerts.
  • Identify and promptly communicate high-risk alerts or changes in patient condition to providers.
  • Educate and assist patients with remote monitoring devices and technology.
  • Respond to patient calls and messages and provide timely, compassionate support.
  • Enroll eligible patients in the RPM program and ensure appropriate device setup and connectivity.
  • Review patient data and support RPM compliance.
  • Maintain accurate documentation in the EMR and department tracking systems.
  • Collaborate with providers and support staff to address patient needs.
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