RPA Business Analyst

COREFIRST BANK & TRUST • Topeka, KS

19d • Onsite

About The Position

This role is responsible for identifying and implementing areas for automation using robotic process automation (RPA). The position involves creating and maintaining robotic process automations for routine processes, identifying and documenting best practices for RPA adoption, and collaborating with vendors and Product Owners on enhancements and efficiency improvements. The analyst will also assist departments with continuous process improvement, develop a deep understanding of processes targeted for automation, and troubleshoot automation issues. Additionally, the role requires working with application vendors to resolve technical issues, researching new functionality, testing fixes and releases, and coordinating changes with other IT teams. The position emphasizes quality customer service and adherence to the bank's mission.

Requirements

• High school diploma or equivalent required.
• One (1) year of using RPA software and improving business processes, or 2+ years’ experience in Information Technology
• Basic understanding of Agile principles and the Scrum framework.
• The ability to communicate effectively with Product Owners and IT teams.
• Solutions oriented
• Detail-oriented / accuracy
• Proficiency with Microsoft Office Products
• Adherence to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability.
• A secondary focus on internal and external Customers, Compliance, Ethics, Perseverance, and Time Management is also essential.
• Ability to lift up to fifty (50) pounds.

Nice To Haves

• Bachelor’s degree preferred.
• Banking background preferred

Responsibilities

• Create and maintain robotic process automations (RPAs) for routine processes and tasks
• Identify and document best practices for RPA adoption long-term.
• Work with vendors and Product Owners to design, test and implement enhancements, and identify ideas for efficiency improvements
• Assist departments with continuous process improvement, using knowledge of our applications to develop streamlined or automated processes
• Develop a detailed end-to-end understanding of processes targeted for automation and identify the impacted processes and business needs in collaboration with the business Product Owner(s).
• Assist in troubleshooting automation issues, provide support for data analysis, and help drive decision-making within the automation team
• Work with application vendors and service providers (e.g., automation software, core automation tools, webforms solution) to resolve technical issues
• Research and maintain new functionality related to the automation tools
• Test fixes and new releases related to automation tools; work with vendor to correct defects
• Coordinate changes to existing and new applications with other IT teams and through change management process
• Conduct all actions consistent with quality customer service, friendliness, and the overall mission of the bank
• Perform other duties as assigned

Benefits

• Equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED