Roving Shift Engineer II

St. Jude Children's Research Hospital•Memphis, TN

6d•Onsite

About The Position

Safety and effectively monitor, operate and maintain facility systems and equipment, including Fire Tube Boilers, Steam Distribution and Condensate Return Systems, Packaged Water Chillers, Cooling Towers, Chilled Water and Condenser Water Systems, Clean Steam Generators, Clean Steam Distribution Systems, Heating Hot Water Systems, Domestic Water Systems, Pure Water Systems, Animal Watering and RODI Water Systems, Air Handlers and Air Distribution Systems, Exhaust Fans and Exhaust Systems, Gas Systems, Electrical Power Distribution and Emergency Power Systems, Control Air Systems, Life Safety Systems, Campus Fire Detection Systems, Building Automation Systems, Sterilizers and Freezers.

Requirements

High School diploma/ GED required.
2+ years of experience as a Shift Engineer or Boiler Operator, Maintenance Mechanic, A/C Refrigeration Mechanic or Maintenance Engineer in a Hospital or related environment or an Operator in a facility with rigorous conduct of operations requirements.
Must have knowledge of design, construction, operation and maintenance of Boilers, Chillers and Cooling Towers.
Experience with facilities management, technical maintenance or customer service.
Experience with repair and maintenance of facilities related equipment.
Basic proficiency in MS software and end-user proficiency in CMMS software.
Steam Engineer First Class License from Memphis and Shelby County Office of Construction Code Enforcement required.
Refrigeration Engineer First Class License from Memphis and Shelby County Office of Construction Code Enforcement required.
Ability to understand and adapt to changing priorities.
Skills in structured problem-solving and openness to learning new approaches to execution.
Is able to apply knowledge/skills within own area to deliver tasks with limited guidance Addresses problems in a structured, logical approach.
Asks for guidance and tries out new ideas when changes in approach are required.
Adapts quickly and positively; learns from mistakes.
Skills in clear and effective communication (written and verbal) and timely exchange of information with relevant stakeholders for work outcomes.
Questions, clarifies, and provides explanations as needed.
Checks documents and reports for clarity and accuracy.
Seeks and provides information within and outside team in a timely manner.
Skills in planning, prioritizing, and organizing work well.
Ability to deliver under tight timelines with focus on quality and efficiency.
Plans around multiple tasks and priorities well within own work.
Is able to cope with unexpected changes in routine and delivers planned outcomes on time.
Escalates issues/problems and seeks support in a timely manner.
Ability to deliver courteous, empathetic, and professional service while effectively resolving customer needs and issues.
Skills in anticipating needs, building trust, and maintaining composure under pressure to enhance overall customer experience.
Learns on the job and applies skills in routine tasks and activities; delivers under supervision and guidance
Seeks to understand customer needs by asking clarifying questions.
Maintains a courteous and humble demeanor in all interactions.
Handles routine queries with courtesy and escalates issues with professionalism and composure.
Knowledge and skills in providing services to support the safe, efficient and cost effective functioning of facilities (e.g. office, lab, hospital premises/ building).
Knowledge of facilities infrastructure, systems, compliance and codes (e.g., CAHO, FDA, USDA, OSHA) and ability to lift heavy goods as needed.
Exhibits basic grasp of facilities operations and maintenance processes, guidelines and regulations.
Carries out standard tasks to support delivery within own area.
Demonstrates physical fitness and is able to work in a stressful environment.
The employee is regularly required to stand; walk; sit; kneel, use hands to finger, handle, or feel; and talk or hear.
The employee must frequently lift and/or move up to 50 pounds.
Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus.
The employee must move about the work space to access work surface and shelves, cabinets, drawers, and equipment that are at, below or above the work surface.

Nice To Haves

Technical School Diploma or Certification in related area preferred.
Experience in a campus/ multi-building or single, multi-story building environment, preferred.
Working knowledge with computer maintenance management systems (CMMS)s, preferred.
Working knowledge of building automation systems (BAS)s (e.g., Metasys), preferred
EPA Refrigerant Recovery Certification preferred.

Responsibilities

Perform routine inspections and preventive maintenance to ensure optimal facility performance.
Ensure smooth operation, maintenance, and safety of a facility; Ensure a safety focused mindset on all aspects of the position.
Provide support of preventive and corrective maintenance on electronic and pneumatic facility/equipment controls and responds to abnormal conditions and emergencies.
Monitor and maintain cleanliness and upkeep of common areas and facility equipment.
Improve technical expertise from senior team members and supervisor.
Provides recommendations, advice and oversight on installation and modification of new systems.
Assist with the training of junior personnel.
Provide customer service to all personnel and patients/parents on campus.
Maintain currency with utility systems such as steam, heating water, chilled water, compressed gases, HVAC, tube system, domestic water heating, etc. and be able to assist in troubleshooting and maintenance.
Recognize and respond to critical system alarms such as freezers, refrigerators, incubators, cold and environmental rooms, data center temperature alarms.
Communicate effectively in standard written and spoken English across communication platforms.
Perform steam engineer duties required by the State-mandated Steam Boiler Monitoring Variance.
Receive information from the Control Room Shift Engineer, respond appropriately, and report back status.
Perform other duties as assigned to meet the goals and objectives of the department and institution.
Maintain regular and predictable attendance.