Roving Personal Banker Northern Ocean

Wells Fargo Bank•Toms River, NJ

11d•Onsite

About The Position

Wells Fargo is seeking a Roving Associate Personal Banker (SAFE) for its National Branch Network. This front-line position provides support across multiple branch locations within an assigned geography. The banker builds customer relationships through in-branch interactions, scheduled conversations, and proactive outreach, learns customers’ goals, and connects them with banking products, services, and digital tools. The role supports account openings, service requests, and credit applications while collaborating with branch teams to provide a consistent, high-quality customer experience. The position covers banker and teller absences and temporarily fills open positions as needed. It requires flexibility across branch environments, a strong service mindset, sound judgment, effective teamwork, and adherence to bank standards and risk controls. Wells Fargo provides training and coaching, and describes the role as a foundation for long-term growth and career mobility. The role requires travel 100% of the time within the assigned geography and commuting to assigned branches for the duration of each assignment. The schedule will include Saturdays. The employee will flex between cash handling and customer banking activities, with an emphasis on account openings and ongoing account support. SAFE registration is required at employment; Wells Fargo will initiate the process after the start date. Loan Originators must meet LO/CFPB requirements and comply with Wells Fargo policies, including standards related to financial responsibility, character, fitness, and criminal background. A credit report may be reviewed, excluding the credit score, and additional ongoing screening may apply. This position is not eligible for Visa sponsorship. The base pay range is $23.00–$31.00 per hour, with eligibility for a 10% pay differential. Pay may vary based on factors such as performance, skills, experience, and work location. Employees may also be eligible for incentive opportunities.

Requirements

At least 6 months of experience interacting with customers, or equivalent demonstrated through work experience, training, military experience, education, or a combination of these.
Ability to travel 100% of the time within the assigned geography and commute to assigned branch locations for the duration of assignments.
Ability to work a schedule that includes Saturdays.
SAFE registration is required at the time of employment; Wells Fargo will initiate the process after the start date.
Loan Originators must meet LO/CFPB requirements and Wells Fargo standards related to financial responsibility, character, fitness, and criminal background.
Ability to flex between cash handling and customer banking activities.
Ability to follow policies and regulations, comply with risk controls, and identify and escalate risk concerns.

Nice To Haves

Prior experience in financial services or a highly regulated customer-facing role, demonstrating comfort with structured processes, accuracy, and service expectations.
Experience building trust-based customer relationships through active listening, follow-up, and consistent engagement.
Comfort initiating outreach through calls, emails, or other channels to strengthen relationships and identify ways to support customer needs.
Comfort with digital tools and technology, including the ability to learn new systems quickly and guide customers in adopting relevant capabilities.
Ability to identify customer needs and connect customers to appropriate solutions, including referrals when additional expertise is needed.
Ability to collaborate with teammates and partners to resolve customer needs and deliver a seamless experience.
Demonstrated ability to follow policies and regulations while identifying and escalating risk concerns.

Responsibilities

Provide personalized banking support across multiple branch locations in an assigned geographic area, covering banker and teller absences and temporarily filling open positions as needed.
Adapt to different branch environments, teams, and customer needs while maintaining consistent service quality and adhering to bank standards.
Build customer relationships through proactive, meaningful conversations that support financial well-being and deepen engagement.
Conduct discovery-driven conversations to understand customer needs and connect customers with relevant banking products, services, and solutions.
Identify opportunities, promote solutions, and make appropriate referrals to support branch growth and meet customer and business goals.
Support everyday banking needs, including account openings, service requests, and credit applications.
Handle cash and perform teller-line activities, processing transactions accurately and maintaining compliance and operational standards.
Use and adopt digital tools and technologies to enhance customer experience and support changing banking needs.
Deliver accurate, compliant service and exercise sound judgment within defined risk controls.
Collaborate with branch teammates to coordinate handoffs to licensed bankers or other specialists.
Travel throughout the assigned geography and commute to assigned branch locations for the duration of assignments.
Flex between cash-handling and customer-banking activities, supporting account openings and ongoing account needs.
Follow applicable policies and regulations and identify and escalate risk concerns.