Routing Specialist

Wake County Public School System • Cary, NC

6d • Hybrid

About The Position

Utilizes the Transportation Information Management System (TIMS), a Geographic Information System (GIS) based computer-assisted school bus routing system, to develop non-Special Education transportation bus stops, runs, and routes. Applies Wake County Public School System (WCPSS) Board policies and departmental practices to provide efficient and on time services to students. Uses a Global Positioning System (GPS) based Automated Vehicle Location (AVL) system to ensure stops, runs, and routes are successful; conducts audits to verify efficiency success.

Requirements

• Extensive knowledge and understanding of WCPSS policies and procedures relating to general pupil transportation;
• Considerable knowledge of Microsoft Office, specifically Microsoft Word, Excel, and Power Point; Google Apps;
• Knowledge of WCPSS Transportation systems and processes;
• Strong problem-solving skills;
• Ability to read and interpret maps;
• Ability to be adaptive and a self-starter;
• Ability to organize and analyze information to identify problems and devise solutions;
• Ability to provide outstanding customer service, ensuring customer satisfaction;
• Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
• Ability to establish and maintain effective working relationships with school system staff, contractors, external agencies, and vendors.
• Post-secondary coursework in computer program courses; AND
• Four years of technical computer system and data entry experience; AND
• School transportation experience or equivalent experience in logistics.
• An equivalent combination of education and relevant experience sufficient to successfully perform the essential duties of the job.
• Must hold and maintain a valid motor vehicle operator’s license according to the State of North Carolina requirements.

Nice To Haves

• Experience working with TIMS and AVL;
• Experience in designing and implementing large scale school bus routes and schedules;
• Logistics experience in vehicle fleet routing and scheduling.

Responsibilities

• Utilizes TIMS, a GIS based computer-assisted school bus routing system, to develop non-special education transportation bus stops, runs, and routes.
• Uses a GPS based AVL system to ensure non-special education transportation stops, runs, and routes are successful; conducts audits to verify efficiency success.
• Works in collaboration with the District Field Operation Administrators of assigned districts for full implementation of the optimal routing system.
• Reviews and processes non-special education transportation parent routing and stop appeals with the Senior Administrator and Operation Administrator.
• Maintain daily, weekly, and monthly reports to keep transportation data current.
• Keep current on district geographical structure.
• Performs other related duties, as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees