Router I

C&S Wholesale Grocers•Keene, NH

7d•Onsite

About The Position

Join our dynamic team as a Router, where you'll be at the forefront of orchestrating efficient outbound deliveries from our C&S-owned warehouses to our valued customers. In this fast-paced and deadline-driven role, you'll leverage cutting-edge technology platforms like Manugistics and/or Manhattan, alongside supporting applications, to optimize delivery routes. The Router position requires exceptional computer proficiency and communication skills, as you'll collaborate closely with various departments including Operations, Transportation, Sales Partners, and Customer Service. While attending to individual responsibilities, you will also champion a team-oriented mindset to guarantee seamless operations.

Requirements

High School Diploma - General Education Development (GED)
2-4 years of relevant experience
Exceptional computer proficiency
Strong communication skills
Ability to collaborate closely with various departments including Operations, Transportation, Sales Partners, and Customer Service
Team-oriented mindset
Familiarity with technology platforms like Manugistics and/or Manhattan, alongside supporting applications

Nice To Haves

Assist in developing and executing timely delivery routes from multiple warehouses, ensuring compliance with delivery constraints and established protocols.
Learn to manage competing priorities to maintain network integrity and meet stringent deadlines.
Aid in generating and distributing comprehensive reports to internal and external stakeholders.
Contribute to the identification of operational inefficiencies to enhance productivity.
Assist in efforts to make decisions that positively impact customer experience and operational costs.
Observe and support internal network movements, assisting in executing internal warehouse transfers to optimize combined commodity deliveries.
Provide support in conducting meticulous manual data entry tasks for cross-dock products, leveraging various data sources.
Assist in fostering proactive communication channels via phone and email, promptly addressing inquiries and requests to maintain exceptional customer service standards.

Responsibilities

Manually manipulate the route planning software’s solution to optimize results by consolidating loads, re-sequencing stops, and/or holding small/unscheduled orders to later billing cycles.
Incorporate multiple customer requests within the routing solution, utilizing the most cost efficient avenue. May include off-schedule deliveries, non-standard delivery times, first or last stop delivery requirements, etc.
Communicate the plan of action to internal stakeholders, while capturing any incremental expense via the preferred method.
Finalize routing solutions within the established systematic framework and distribute reports necessary to downstream operational partners (warehouse, dispatch, etc.).
The router is responsible for understanding and making these final decisions based on customer agreements, warehouse production rates, and fleet staffing.
Develop and execute timely delivery routes from multiple warehouses, ensuring compliance with delivery constraints and established protocols.
Juggle competing priorities to maintain network integrity, while minimizing disruptions to meet stringent deadlines.
Generate and distribute comprehensive reports to internal and external stakeholders.
Proactively identify operational inefficiencies to enhance productivity.
Capable of making independent decisions that positively improves our customer experience and lowers operational cost.
Oversee internal network movements, execute internal warehouse transfers to optimize combined commodity deliveries.
Conduct meticulous manual data entry tasks for crossdock products, leveraging various data sources.
Foster proactive communication channels via phone and email, promptly addressing inquiries and requests to provide exceptional customer service standards.