Route Trainee - UniFirst

UniFirst•Hammond, IN

18h•Onsite

About The Position

Join UniFirst as a Route Trainee (RT) and begin a career in service and customer care. This role provides hands-on training through blended learning programs, supporting daily operations and preparing you for a full-time Route Service Representative (RSR) position. You will assist with deliveries, service, and route coverage while learning multiple customer accounts. This is a dynamic opportunity for someone eager to grow, customer-focused, and ready to build a strong foundation in a field-based service role.

Requirements

Must be at least 21 years old with a valid driver’s license, a clean driving record, and reliable transportation.
Meet all Department of Transportation (DOT) requirements, including a physical exam.
High school diploma, GED, or military service required.
Ability to work independently while maintaining a team-oriented mindset and providing excellent customer service.
Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.

Nice To Haves

Prior experience in customer service, route sales, or delivery roles is a plus!

Responsibilities

Participate in UniFirst’s Service Certificate Program: Engage in a hands-on training program designed to prepare you for a Route Service Representative (RSR) role.
Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
Deliver Consistent, Reliable Service: Transport clean garments and products to customers and return soiled items, providing dependable and timely service with every stop.
Provide Route Coverage When Needed: Step in during RSR absences to manage established routes, upholding UniFirst’s high standards of service and professionalism.
Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.
Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.
Contribute to Service Department Success: Play a vital role in delivering outstanding service, building customer relationships, and driving the success of our Service Department.
Maintain a Predictable Schedule: Enjoy consistent Monday–Friday daytime schedule with no nights or weekends.

Benefits

Competitive wages
401(k) with company match
Profit sharing
Health and life insurance
Paid time off
Employee discounts
Tuition reimbursement
Formal training through our SCP program
Continuous training and growth opportunities
Supportive and inclusive workplace rooted in a strong sense of community
Monday–Friday daytime schedule, no nights or weekends
Diverse and inclusive work environment that values a variety of backgrounds and perspectives.