Route Trainee - UniFirst

UniFirstRichland, WA
Onsite

About The Position

Join UniFirst as a Route Trainee (RT) and begin a career in service and customer care. This role provides hands-on training through blended learning programs, supporting daily operations and preparing you for a full-time Route Service Representative (RSR) position. You will assist with deliveries, service, and route coverage while learning multiple customer accounts. This is a dynamic opportunity for someone eager to grow, customer-focused, and ready to build a strong foundation in a field-based service role.

Requirements

  • Must be at least 21 years old.
  • Valid driver’s license.
  • Clean driving record.
  • Reliable transportation.
  • Meet all Department of Transportation (DOT) requirements, including a physical exam.
  • High school diploma, GED, or military service required.
  • Ability to work independently while maintaining a team-oriented mindset.
  • Comfortable using and learning new technologies.
  • Capable of lifting, carrying, and pushing up to 50 lbs.
  • Ability to remain on your feet for extended periods.

Nice To Haves

  • Prior experience in customer service, route sales, or delivery roles is a plus.

Responsibilities

  • Participate in UniFirst’s Service Certificate Program designed to prepare you for a Route Service Representative (RSR) role.
  • Assist the service team by loading and unloading route trucks.
  • Transport clean garments and products to customers and return soiled items.
  • Provide route coverage during RSR absences, managing established routes.
  • Operate a company walk-in truck along designated routes, delivering exceptional service and prioritizing safety.
  • Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.
  • Contribute to the success of the Service Department by delivering outstanding service and building customer relationships.

Benefits

  • Competitive wages
  • 401(k) with company match
  • Profit sharing
  • Health and life insurance
  • Paid time off
  • Employee discounts
  • Tuition reimbursement
  • Formal training through our SCP program
  • Continuous training and growth opportunities
  • Supportive and inclusive workplace
  • Monday–Friday daytime schedule
  • No nights or weekends
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