Route Technician

Interstate Waste Services • Old Bridge, NJ

21h • Hybrid

About The Position

Interstate Waste Services (IWS) is a leading provider of solid waste and recycling services in the greater New York, New Jersey, and Connecticut markets, with a rail-served landfill in Ohio. Founded in 1998, IWS combines the resources of a large company with the values of a family-run business, serving a diverse range of industrial, medical, and commercial/residential customers. The Fleet Technology Technician will provide first-line support for all onboard truck technology and related hardware, assisting with problems via various communication channels and on-site visits. This role is crucial for the safe and productive operation of the fleet through efficient daily activities.

Requirements

• High School diploma required
• 3+ years of relevant experience
• Fluency in English
• Valid driver’s license and a clean driving record is strongly preferred
• Ability to work independently and efficiently
• Strong knowledge of PCs, USB peripherals, Bluetooth, Serial (RS-232), Cellular Data, etc.

Nice To Haves

• Spanish is a plus
• Training at an installation related school or program is a plus

Responsibilities

• Install the Route ware tablet and interface all components with the systems on the vehicles, including in-cab video cameras, Samsara Cameras, and radios.
• Maintain a high degree of customer service for all support inquiries and adhere to all service management principles.
• Take ownership of user problems and be proactive when dealing with user issues.
• Disassemble vehicle interiors without damaging the vehicle or its components, or locate information if disassembly procedures are unknown.
• Identify component failures quickly and replace as necessary.
• Properly run wires, cables, and harness assemblies throughout the vehicle, including into the engine compartment, trunk/hatch, and doors, using safe and serviceable methods.
• Install Bluetooth hands-free cellular devices or modules, or wireless audio streaming devices or modules, prioritizing driver safety and maintaining standard vehicle operation and safety features.
• Approach all encounters with employees, customers, and vendors in a friendly, service-oriented manner.
• Always maintain appropriate confidentiality of all verbal and/or documented information.
• Perform other projects and tasks as assigned.

Benefits

• Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees