Route Supervisor, Pompano Beach, FL

Waste Pro USA•Pompano Beach, FL

1d•Onsite

About The Position

The Route Supervisor oversees daily residential collection operations to ensure safe, timely, and cost-effective service for Waste Pro customers. This leadership role is responsible for supervising drivers, supporting daily operations, promoting safety, and delivering exceptional customer service while reinforcing Waste Pro’s Core Values and Positive Leadership culture.

Requirements

High school diploma or equivalent required
3–5 years of experience in transportation, logistics, management, or the waste industry
Associate’s degree or at least 2 years of experience in transportation, logistics, or solid waste operations involving coaching, routing, and employee supervision
Strong leadership, communication, and problem-solving skills
Ability to lead, coach, and motivate teams in a fast-paced outdoor environment while promoting accountability and teamwork
Strong organizational and customer service skills
Basic computer proficiency, including Microsoft Office applications
Ability to work independently, make sound decisions, and resolve operational issues effectively
Flexible availability, including weekends and on-call response to operational needs
Positive professional attitude when working with employees and customers

Nice To Haves

Knowledge of DOT regulations, OSHA standards, safety procedures, and waste industry operations preferred
CDL Class A or B preferred, or ability to obtain within 3 months of hire, with a driving record meeting company and insurance standards
Knowledge and application of Smith System and/or Decision Driving principles preferred
Knowledge of first aid procedures is a plus

Responsibilities

Supervise drivers and oversee daily route operations to ensure safe and efficient service delivery
Conduct daily driver check-ins and verify completion of pre-trip and post-trip inspections
Communicate important service updates, safety reminders, and equipment concerns with drivers
Promote a clean, safe, and compliant work environment
Reinforce Waste Pro safety standards, Decision Driving techniques, and daily safe work practices
Assist in conducting weekly safety meetings and ongoing driver coaching
Coordinate new service starts, container deliveries, service schedules, and can removals
Review route productivity reports and adjust routes to maximize efficiency and control labor costs
Monitor routes in the field to ensure high-quality customer service and operational standards
Respond to dispatch requests, customer concerns, and service-related issues promptly and professionally
Conduct route observations to ensure cleanliness, proper container placement, route safety, and driver compliance
Identify training opportunities and provide coaching and development to drivers
Monitor vehicle inspections and coordinate repairs with maintenance teams
Ensure compliance with DOT regulations, company policies, attendance expectations, and operational procedures
Complete accident investigations, injury reports, and property damage documentation as needed
Train, onboard, and mentor new employees
Conduct performance evaluations and support positive employee relations
Assist on routes and provide operational support during staffing shortages or peak service periods